system
November 24, 2014, 7:03am
1
Yes After update my avast to latest one now daily when i start my pc i lost more then 300mb … can,t get yet where is my space going . i am using win 7 pack 1 window update i set manual everything is closed not install any software etc etc which update auto from internet
can anyone tell me where is the problem are have bugs in the latest avast
i am on of the lovers of avast
Eddy
November 24, 2014, 7:54am
2
You didn’t lost it, it is the new NG component that is using that space as has been explained many times already on this webboard.
system
November 24, 2014, 8:23am
3
can you give me link , my space coming down day by day what i do with this ?
Eddy
November 24, 2014, 8:27am
4
If you don’t want to use NG, just remove it.
system
November 24, 2014, 8:56am
5
i am new can you tell me how i remove NG ?
Eddy
November 24, 2014, 9:29am
6
Control panel > software > avast > change > untick NG
system
December 13, 2014, 7:34am
7
thank you so much , my problem was solved with Disable NG but now Again i lost space i check once again NG still uncheck but still lost space daily
Asyn
December 13, 2014, 7:37am
8
To rule out an infection: Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0
Asyn
December 13, 2014, 8:08am
10
OK, now you’ve to wait a bit…
Are you still loosing space
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {0b25bc2a-1327-11e4-aea6-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {1a17dc3f-4eaf-11e4-815e-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {33e58ff9-ee22-11e3-b6c9-643150384c1a} - P:\autorun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {35d66a2f-5686-11e4-ba18-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {35d66ae8-5686-11e4-ba18-643150384c1a} - P:\MotoCastSetup.exe -a
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {441b482c-2e96-11e4-a396-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {4c5a594c-6fc4-11e4-9d36-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {566caf35-ee0c-11e3-81e2-643150384c1a} - P:\Startme.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {5c451e6e-eca4-11e3-8c1f-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {5cd3deb3-754a-11e4-9e2e-643150384c1a} - P:\AutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {5de9afd3-2d21-11e4-bbc5-643150384c1a} - P:\LG_PC_Programs.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {6a40cd72-33f1-11e4-93a9-643150384c1a} - P:\AutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {6bcd0a25-7d29-11e4-9190-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {6e9b6dfb-3020-11e4-844c-643150384c1a} - P:\setup.exe -a
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {8272bebb-fc28-11e3-8d46-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {9a3806c2-3ccb-11e4-b5d6-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {9a5b357c-5e62-11e4-8bbb-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {9ab5d01c-285f-11e4-a88f-643150384c1a} - P:\MotoCastSetup.exe -a
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {a7e3ce98-1158-11e4-a75d-643150384c1a} - R:\HTC_Sync_Manager_PC.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b0fc46cc-1e1f-11e4-80ba-643150384c1a} - P:\Setup.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b0fc46d1-1e1f-11e4-80ba-643150384c1a} - P:\Setup.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b0fc46d5-1e1f-11e4-80ba-643150384c1a} - P:\Setup.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b3d80e56-7f69-11e4-92a1-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b41fccab-55bd-11e4-a788-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b7a0d6e0-357e-11e4-940f-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {c6693707-42e1-11e4-bf76-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {cc725112-2b4f-11e4-8cd5-643150384c1a} - P:\Startme.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {db1e07f4-6d6b-11e4-9dd5-643150384c1a} - P:\Startme.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {dc4eae5e-eb80-11e3-817d-806e6f6e6963} - F:\Tenda.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {de5ab0e6-109e-11e4-8227-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {de5ab0e7-109e-11e4-8227-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {de5ab0eb-109e-11e4-8227-643150384c1a} - P:\LGAutoRun.exe
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {eb798358-80f7-11e4-ae3d-643150384c1a} - P:\AutoRun.exe {D2D77DC2-8299-11D1-8949-444553540000} 5.2066.1.A11B02 PID_0083
HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {f707ed07-3972-11e4-9fc8-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a
ProxyServer: [S-1-5-21-3436120090-2146776578-3309824031-1000] => 127.0.0.1:9666
BHO: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> No File
BHO: No Name -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> No File
FF NetworkProxy: "autoconfig_url", "data:text/javascript,function%20FindProxyForURL(url%2C%20host)%20%7Bif%20(url.indexOf('play.google.com')%20!%3D%20-1%20%7C%7C%20(url.indexOf('youtube.com%2Fvideoplayback')%20!%3D%20-1%20%26%26%20url.indexOf('%26gcr%3Dus')%20!%3D%20-1%20%26%26%20url.indexOf('%26ptchn')%20!%3D%20-1)%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.rdio.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fplay.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fplay.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fwww.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.last.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fext.last.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.mtv.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fmedia.mtvnservices.com*')%20%7C%7C%20url.indexOf('vevo.com')%20!%3D%20-1%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fgrooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fretro.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fhtml5.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Flisten.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fpreview.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fpiki.fm*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fpiki.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.funimation.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fsecure.funimation.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.crunchyroll.com*')%20%7C%7C%20(url.indexOf('proxmate%3Dactive')%20!%3D%20-1%20%26%26%20url.indexOf('amazonaws.com')%20%3D%3D%20-1)%20%7C%7C%20(url.indexOf('proxmate%3Dus')%20!%3D%20-1)%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fsongza.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fnew.songza.com*')%20%7C%7C%20url.indexOf('discoverymedia.com')%20!%3D%20-1%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fdsc.discovery.com%2F*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fwww.daisuki.net*')%20%7C%7C%20url.indexOf('southparkstudios.com')%20!%3D%20-1%20%7C%7C%20host%20%3D%3D%20's.hulu.com'%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Faccount.beatsmusic.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.beatsmusic.com*')%20%7C%7C%20host%20%3D%3D%20'www.pandora.com'%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.iheart.com*'))%20%7B%20return%20'PROXY%20us01.sq.proxmate.me%3A8000%3B%20PROXY%20us08.sq.proxmate.me%3A8000%3B%20PROXY%20us03.sq.proxmate.me%3A8000%3B%20PROXY%20us06.sq.proxmate.me%3A8000%3B%20PROXY%20us07.sq.proxmate.me%3A8000%3B%20PROXY%20us05.sq.proxmate.me%3A8000%3B%20PROXY%20us04.sq.proxmate.me%3A8000%3B%20PROXY%20us09.sq.proxmate.me%3A8000%3B%20PROXY%20us10.sq.proxmate.me%3A8000%3B%20PROXY%20us11.sq.proxmate.me%3A8000%3B%20PROXY%20us02.sq.proxmate.me%3A8000'%3B%7D%20%20else%20%7B%20return%20'DIRECT'%3B%20%7D%7D"
FF Extension: No Name - wrc@avast.com [Not Found]
FF Extension: No Name - mozilla_cc@internetdownloadmanager.com [Not Found]
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt , in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download and install WinDirStat .
[*]Click on the desktop icon to run the program.
[*]Click on Individual Drives and then click on C: (or whichever drive is your Main Drive)
[*]Click on OK
[]When the pacmen have finished there will be a graphic display of your drive]
[ ]Place your cursor on the divider line between the text above and the color graph below and drag downwards to expand the upper portion of the resultant image produced
[*]Please create a screen shot and attach or upload the image to your next post so I can have a look
It will look something like this
https://dl.dropboxusercontent.com/u/73555776/windirstat.JPG
system
December 13, 2014, 11:37am
12
yes i lost more then 7 gb from tomorrow
this method will solved my problem ?
It will help me see where the problem resides
system
December 13, 2014, 12:09pm
14
here is screen shot and fix log
OK could you press the + next to the entry and take a screenshot of what it shows
system
December 13, 2014, 1:16pm
16
ok here is the screen shots
Do you use hibernation of this computer ?
If not then http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html
Next open the users and screen shot that
Avast NG is using 13 Gb (unless you have VMware installed)
system
December 13, 2014, 3:50pm
18
Thank you for quick reply ok i will disable hibernation tomarrow when i start pc i check the space its 70gb free but now when i am going to power off the pc its show 65 gb only i wonder where is 5 gb ? Ng already disable
The vast majority of files are in your user account so it may be worth seeing what is in there and deleting the ones that are taking up the most space (if you do not need them)