i lost daily 300mb after update my avast to latest one

Yes After update my avast to latest one now daily when i start my pc i lost more then 300mb … can,t get yet where is my space going . i am using win 7 pack 1 window update i set manual everything is closed not install any software etc etc which update auto from internet

can anyone tell me where is the problem are have bugs in the latest avast
i am on of the lovers of avast :slight_smile:

You didn’t lost it, it is the new NG component that is using that space as has been explained many times already on this webboard.

can you give me link , my space coming down day by day what i do with this ?

If you don’t want to use NG, just remove it.

i am new can you tell me how i remove NG ?

Control panel > software > avast > change > untick NG

thank you so much , my problem was solved with Disable NG but now Again i lost space i check once again NG still uncheck but still lost space daily

To rule out an infection: Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0

here is the log

OK, now you’ve to wait a bit…

Are you still loosing space

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {0b25bc2a-1327-11e4-aea6-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {1a17dc3f-4eaf-11e4-815e-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {33e58ff9-ee22-11e3-b6c9-643150384c1a} - P:\autorun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {35d66a2f-5686-11e4-ba18-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {35d66ae8-5686-11e4-ba18-643150384c1a} - P:\MotoCastSetup.exe -a HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {441b482c-2e96-11e4-a396-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {4c5a594c-6fc4-11e4-9d36-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {566caf35-ee0c-11e3-81e2-643150384c1a} - P:\Startme.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {5c451e6e-eca4-11e3-8c1f-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {5cd3deb3-754a-11e4-9e2e-643150384c1a} - P:\AutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {5de9afd3-2d21-11e4-bbc5-643150384c1a} - P:\LG_PC_Programs.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {6a40cd72-33f1-11e4-93a9-643150384c1a} - P:\AutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {6bcd0a25-7d29-11e4-9190-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {6e9b6dfb-3020-11e4-844c-643150384c1a} - P:\setup.exe -a HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {8272bebb-fc28-11e3-8d46-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {9a3806c2-3ccb-11e4-b5d6-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {9a5b357c-5e62-11e4-8bbb-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {9ab5d01c-285f-11e4-a88f-643150384c1a} - P:\MotoCastSetup.exe -a HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {a7e3ce98-1158-11e4-a75d-643150384c1a} - R:\HTC_Sync_Manager_PC.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b0fc46cc-1e1f-11e4-80ba-643150384c1a} - P:\Setup.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b0fc46d1-1e1f-11e4-80ba-643150384c1a} - P:\Setup.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b0fc46d5-1e1f-11e4-80ba-643150384c1a} - P:\Setup.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b3d80e56-7f69-11e4-92a1-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b41fccab-55bd-11e4-a788-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {b7a0d6e0-357e-11e4-940f-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {c6693707-42e1-11e4-bf76-643150384c1a} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL P:\start.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {cc725112-2b4f-11e4-8cd5-643150384c1a} - P:\Startme.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {db1e07f4-6d6b-11e4-9dd5-643150384c1a} - P:\Startme.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {dc4eae5e-eb80-11e3-817d-806e6f6e6963} - F:\Tenda.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {de5ab0e6-109e-11e4-8227-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {de5ab0e7-109e-11e4-8227-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {de5ab0eb-109e-11e4-8227-643150384c1a} - P:\LGAutoRun.exe HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {eb798358-80f7-11e4-ae3d-643150384c1a} - P:\AutoRun.exe {D2D77DC2-8299-11D1-8949-444553540000} 5.2066.1.A11B02 PID_0083 HKU\S-1-5-21-3436120090-2146776578-3309824031-1000\...\MountPoints2: {f707ed07-3972-11e4-9fc8-643150384c1a} - P:\MotorolaDeviceManagerSetup.exe -a ProxyServer: [S-1-5-21-3436120090-2146776578-3309824031-1000] => 127.0.0.1:9666 BHO: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> No File BHO: No Name -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> No File FF NetworkProxy: "autoconfig_url", "data:text/javascript,function%20FindProxyForURL(url%2C%20host)%20%7Bif%20(url.indexOf('play.google.com')%20!%3D%20-1%20%7C%7C%20(url.indexOf('youtube.com%2Fvideoplayback')%20!%3D%20-1%20%26%26%20url.indexOf('%26gcr%3Dus')%20!%3D%20-1%20%26%26%20url.indexOf('%26ptchn')%20!%3D%20-1)%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.rdio.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fplay.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fplay.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fwww.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.spotify.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.last.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fext.last.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.mtv.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fmedia.mtvnservices.com*')%20%7C%7C%20url.indexOf('vevo.com')%20!%3D%20-1%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fgrooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fretro.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fhtml5.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Flisten.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fpreview.grooveshark.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fpiki.fm*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fpiki.fm*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.funimation.com*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fsecure.funimation.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.crunchyroll.com*')%20%7C%7C%20(url.indexOf('proxmate%3Dactive')%20!%3D%20-1%20%26%26%20url.indexOf('amazonaws.com')%20%3D%3D%20-1)%20%7C%7C%20(url.indexOf('proxmate%3Dus')%20!%3D%20-1)%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fsongza.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fnew.songza.com*')%20%7C%7C%20url.indexOf('discoverymedia.com')%20!%3D%20-1%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fdsc.discovery.com%2F*')%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Fwww.daisuki.net*')%20%7C%7C%20url.indexOf('southparkstudios.com')%20!%3D%20-1%20%7C%7C%20host%20%3D%3D%20's.hulu.com'%20%7C%7C%20shExpMatch(url%2C%20'https%3A%2F%2Faccount.beatsmusic.com*')%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.beatsmusic.com*')%20%7C%7C%20host%20%3D%3D%20'www.pandora.com'%20%7C%7C%20shExpMatch(url%2C%20'http%3A%2F%2Fwww.iheart.com*'))%20%7B%20return%20'PROXY%20us01.sq.proxmate.me%3A8000%3B%20PROXY%20us08.sq.proxmate.me%3A8000%3B%20PROXY%20us03.sq.proxmate.me%3A8000%3B%20PROXY%20us06.sq.proxmate.me%3A8000%3B%20PROXY%20us07.sq.proxmate.me%3A8000%3B%20PROXY%20us05.sq.proxmate.me%3A8000%3B%20PROXY%20us04.sq.proxmate.me%3A8000%3B%20PROXY%20us09.sq.proxmate.me%3A8000%3B%20PROXY%20us10.sq.proxmate.me%3A8000%3B%20PROXY%20us11.sq.proxmate.me%3A8000%3B%20PROXY%20us02.sq.proxmate.me%3A8000'%3B%7D%20%20else%20%7B%20return%20'DIRECT'%3B%20%7D%7D" FF Extension: No Name - wrc@avast.com [Not Found] FF Extension: No Name - mozilla_cc@internetdownloadmanager.com [Not Found] EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download and install WinDirStat.

[*]Click on the desktop icon to run the program.
[*]Click on Individual Drives and then click on C: (or whichever drive is your Main Drive)
[*]Click on OK
[]When the pacmen have finished there will be a graphic display of your drive]
[
]Place your cursor on the divider line between the text above and the color graph below and drag downwards to expand the upper portion of the resultant image produced
[*]Please create a screen shot and attach or upload the image to your next post so I can have a look

It will look something like this

https://dl.dropboxusercontent.com/u/73555776/windirstat.JPG

yes i lost more then 7 gb from tomorrow

this method will solved my problem ?

It will help me see where the problem resides

here is screen shot and fix log

OK could you press the + next to the entry and take a screenshot of what it shows

ok here is the screen shots

Do you use hibernation of this computer ?

If not then http://www.sevenforums.com/tutorials/819-hibernate-enable-disable.html

Next open the users and screen shot that

Avast NG is using 13 Gb (unless you have VMware installed)

Thank you for quick reply ok i will disable hibernation tomarrow when i start pc i check the space its 70gb free but now when i am going to power off the pc its show 65 gb only i wonder where is 5 gb ? Ng already disable

here is user screen shot

The vast majority of files are in your user account so it may be worth seeing what is in there and deleting the ones that are taking up the most space (if you do not need them)