I need a solution

I bought the Avast antivirus and efetuei payment on 8/16/2013 and am getting motificação that my Avast protection service expired. What should I do? Who solve this problem since I bought for a year of protection. I await response

hello

my english not is good.
I suggest you contact sales@avast.com and provide the email address that you used when purchasing explain what is happening.

Obrigada, farei isto sim.

De Nada
se não resolver,retorne ao tópico. :slight_smile:

Unfortunately I do not receive this email response:

sales@avast.com

We are sent to Support for buying antivirus and do not solve my problem. I get emails assembled.

O contato NÃO deve ser feito através do email sales@ …
E sim através https://support.avast.com/ ou http://www.avast.com/resend-license-paid.php