Sorry my English is very bad… i´ve got a Virus / Malware and Rootkit AVAST is blocked like the most Anti-Virus or Malware Software… Online-Scan don´t work… Update AFAST dont WORK… all Browser without Internet-Explorer dont work… broken… i cant install Software and I loose the Webcontact every 5 Minutes ! I use WIN 8.1 can someone help me ???
You are posting in wrong forum section … malware removal help is done in viruses and worms forum section
Follow instructions and attach requested logs https://forum.avast.com/index.php?topic=53253.0