I Need Help to Permanantly Get Rid of The 80000000.@ Win32:Malware-gen virus

Viruses and worms
1

My computer has recently been infected by a 80000000.@ Win32:Malware-gen. This virus keeps being blocked and moved to the chest by avast every 2 to 3 minutes. Can someone PLEASE help me permanently get rid of this menace?!? I’ve looked this virus up and I know I will require much assistance to make my computer completely clean again.

2

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware.
Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.

3

@ Raithwal,

We are awaiting your logs. Do you need assistance in getting them or understanding the instructions?

Remember to attach the logs to your next post (do not cut and paste them). Thank you.

4

I completed the Malwarebytes step, here’s the scan log.

5

Thank you. Please continue with your other logs.

After this, please do not make any changes to your machine, do not sync anything to it, and try not to use it until one our malware removal experts comes to assist.

MBAM did quarantine a rootkit, but your other logs will give us more information. Thank you.

6

I’ve completed the OTL step here is the extras log but The OTL.txt is too large to attach. Do I copy and paste its contents?

7

No…attach the file like you did the others.

Don’t forget the aswMBR log.

8

When I try to attach the OTL.txt I get an error message upon posting saying that the file is too large.

9

The aswMBR step has been completed, here is the scan log.

10

NVM about the OTL.txt file being too large, I can attach it now. here it is.

11

Here you go

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF

:OTL IE - HKU\S-1-5-21-1321868227-2892472256-826810988-1008\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylon.com/?q={searchTerms}&AF=109872&babsrc=SP_ss&mntrId=a8e9021200000000000000c0ca50855b O2 - BHO: (Babylon toolbar helper) - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll (Babylon BHO) O2 - BHO: (TBSB01620 Class) - {58124A0B-DC32-4180-9BFF-E0E21AE34026} - C:\Program Files (x86)\IMinent Toolbar\tbcore3.dll () O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O3 - HKLM\..\Toolbar: (IMinent Toolbar) - {977AE9CC-AF83-45E8-9E03-E2798216E2D5} - C:\Program Files (x86)\IMinent Toolbar\tbcore3.dll () O3 - HKLM\..\Toolbar: (Babylon Toolbar) - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll (Babylon Ltd.) O3 - HKU\S-1-5-21-1321868227-2892472256-826810988-1008\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found. @Alternate Data Stream - 982 bytes -> C:\ProgramData\Microsoft:iTZgZfICwetfOmgxwBOeLQx3X @Alternate Data Stream - 952 bytes -> C:\Program Files\Common Files\Microsoft Shared:sraak5LqVjuszKCEGcoAj @Alternate Data Stream - 939 bytes -> C:\ProgramData\Microsoft:TJJRaPB5iLHdUU1c61TGjNX @Alternate Data Stream - 226 bytes -> C:\ProgramData\TEMP:F4CA4D70 @Alternate Data Stream - 135 bytes -> C:\ProgramData\TEMPED17083 @Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:C8B8CEBD @Alternate Data Stream - 1086 bytes -> C:\Users\Raithwal 2\AppData\Local\Ao2TXeMD:M91OErPfeWTetAoq1UiT1Bo9

:Files
ipconfig /flushdns /c
C:\Windows\Installer{40021656-4d6d-26e9-ca6e-3085e6c4f832}
C:\Users\Raithwal 2\AppData\Local{40021656-4d6d-26e9-ca6e-3085e6c4f832}
C:\Program Files (x86)\BabylonToolbar
C:\Program Files (x86)\IMinent Toolbar

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

12

I’ve run the fix and done the subsequent quick scan on reboot. Here are the logs.

13

The alerts should now have ceased and Combofix will do the final tidy up ;D

14

Combofix has finished cleaning up, here’s the log. If this means my computer is pure again then, A THOUSANDS THANKS! ;D ;D ;D
You’ve saved the integrity of one of the most precious of my electronic belongings!

15

No more threats are being found by avast, but that brings me to one last question. Is it ok to delete the previously blocked and chested duplicate 80000000.@ Win32:Malware-gens from the avast virus chest as well as the one rootkit that Malwarebyes has in its quarantine? The avast chest has over 2 dozen of the 80000000.@ Win32:Malware-gens.

16

Oh forgot to add one detail, combofix displayed a message upon reboot after its scan saying not to run any programs until it finished. A startup program ran while combo fix was making it’s report. Does that change anything?

17

Yep you can empty the quarantine, the running file would not be a problem

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:

18

Okay, I’ve completed all of the last steps as instructed. Thanks for all the help! :smiley:

19

My pleasure