I don’t know a whole lot about computers so any help would be greatly appreciated. A keep getting a virus warning for Win32:Agent-HZS. I keep sending it the chest but it just keeps coming back. How do I get rid of this virus?
Thanks,
Dwayne
Please post back your operating system, name and location of file detected.
I am using Windows XP.
The virus name is: Win32:Agent-HZS
FILE NAME: C:\Documents and Settings\Dwayne\Local Settings\Temporary Internet Files\Content.IE5\FM2T12BS\koocwolla_20070601[1]
There is a new virus now called: Win32:Conhook-BP
Location: C:\System Volume Information_restore{202550A8-7A33-4BCA-9586
Follow these easy steps to disable & re-enable system restore and you should be OK
http://antivirus.about.com/od/windowsbasics/a/systemrestore.htm
If that is not enough, consider:
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Cleaning your temporary files. You can use CleanUp or the Windows Advanced Care features for that.
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Scheduling a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot. Other option is scanning in SafeMode (repeatedly press F8 while booting).
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It will be good if you download, install, update and run AVG Antispyware. Some users recommend SUPERantispyware, Spyware Terminator and/or a-squared (take care about false positives).
If any infection is detected, better and safer is send the file to Quarantine than to simple delete than. -
If you still detecting any strange behavior or even you’re sure you’re not clean, maybe it will be good to test your machine with anti-rootkit applications. I suggest AVG, Panda and/or F-Secure BlackLight.
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After you’re clean, use the immunization of SpywareBlaster or, which is better, the Windows Advanced Care features of spyware/adware cleaning and removal.