I need HELP!

I need HELP!!! My avast program does not work, it says:
The avast! antivirus program has been stopped, or is in an inconsistent state. Please re-start the program to resume program protecting your sistem
I tryed everything . ??? :frowning:

“My Avast” means what exactly? Type + full version number (like: Free 6.0.1125)
What Operating System?
What did you do prior to it’s stopping?

“My” avast
my

Operativ system:
Microsoft Windows xp
version 2002

Version of avast:
5.1.889

i turn on my computer on the morning and avast did not work

oh yea my version is free

Please, upgrade to version 6.0.1125.

I suggest an installation from scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
  7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.

oh thx man! :slight_smile: now its working :slight_smile:

Ok. What did you do?

Obviously he did what you proposed, Tech. ;D

I’m proud of my advices :slight_smile: