I need Help

system · 2015-06-13T12:07:10.000Z

Dear Supporter,
I used to recommend to all of my friends to use Avast and some of my friends which were attacked by a Script Virus recently and when I re-install Avast and update, even though Avast block and delete some of its files but there are also left overs that Avast skipped and did not delete them. It also create a Registry known as “AdopeFlash” in the
“HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run”
Those left-overs when we click again the Virus becomes active again and I have to delete them Manually and felt tiresome. I have tried to send to the lab but it always appear a forgery message. How can I solve them? Is there any one from Avast whome I can Trust, if so please send me a message to my email address “basaiawmoitb@yahoo.com” so that I can send a screen shot as I cannot post here and also I will send the Virus to you for analysis.
Thanks You
Yours Sincerely
Wanlambok Basaiawmoit.
Wanlambok Basaiawmoit

essexboy · 2015-06-13T12:10:57.000Z

These are USB induced infections

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

https://dl.dropbox.com/u/73555776/mcshield%20unhide.JPG

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

system · 2015-06-13T12:21:56.000Z

I am not talking about the Drive I talking of the whole Pc by the way. I want to send a Screen schot how can I attached here so that you could understand.

Eddy · 2015-06-13T12:45:31.000Z

Underneath the box where you write your message is “Attachments and other options”

If you want us to help checking/cleaning your system:
https://forum.avast.com/index.php?topic=53253.0

system · 2015-06-13T12:54:14.000Z

Thanks, By the way I have no Problem with My system but with Others My Pc is always Healthy…

essexboy · 2015-06-13T13:29:13.000Z

Yes I know what that is but the infection is via an infected USB/SD drive which will need to be cleaned

system · 2015-06-13T14:08:57.000Z

I know that and also I know how to recover those file by a Command prompt…what I am talking here is of the whole of the PC System and Drives. What I want here is that Avast should automatically deleted them. Just Imagine you have many folders in a Drive, Those Short-cut are present in every folders of the drives. Suppose you have 4 Partitions in a PC and each partition has many folders especially drive C:\ which is a System Drive you have to open each and every folders of that drive and delete them manally…it will be tiresome. Can I Upload the Virus here so that you could help to decode them?

essexboy · 2015-06-13T14:19:28.000Z

If you produce a log for me I can delete them for you

But as this adware changes on a daily basis Avast is playing permanent catchup

system · 2015-06-13T14:32:52.000Z

This is a log from an Infected PC and it is not mine. Even though after finishing Boot Scan those files are still there I think you have to re-analysis again…I hope that the next Update will solve all these Problems.

essexboy · 2015-06-13T14:48:45.000Z

I do not work for Avast but I can clear them for you… Have you uploaded the files to Avast for analysis

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

system · 2015-06-13T14:55:47.000Z

Ok I will try if another customer comes again because I have already deleted all of them manually (I am a Techniciant)…I have tried to send yesterday but it appears an error as it tells something of Forgery… Anyone here who is working for Avast?

essexboy · 2015-06-13T14:58:43.000Z

Probably not today

system · 2015-06-13T14:59:42.000Z

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