I need support!!

Avast Free Antivirus / Premium Security
1

Hello, it turns out that a few days ago I received a notice that my subscription was about to expire and renew. I went to the subscriptions section of my account and saw that I didn’t have any active subscriptions, so I thought I had already cancelled it previously.


https://i.postimg.cc/grVnnWST/Captura-de-pantalla-2023-08-06-181431.png

Now I’ve received an email saying that they’ve attempted to charge me for the subscription on PayPal even though I don’t see that subscription anywhere! Fortunately, my card on PayPal would have expired. I don’t want the product, but I can’t find any option to cancel it!

When I try to contact the support they ask me for an ID that I don’t have to receive that support!

2

Contact Sales: https://support.avast.com/en-us/contact/sales/
If you don’t have an order # use 00000000 then explain your problem.

3

Thanks bob! I thought I would need a real ID to identify my product.

PD: Captchas in this forum are difficult as hell wtf.

4

They are an anti spam measure and only for the first 3 posts, so nearly there.