I need to start windows firewall to update some apps from the store

hello,

i want to open windows firewall service to update some apps from store but when i try to start windows firewall nothing happens also i closed Avast process nothing happen either .

so i need to start windows firewall without uninstalling avast.

thanks

There is no need to start the windows firewall to get a app from a store.
What is making you think so?

Here You Are

What error do you get when you try to start the firewall ?

nothing happens just the mouse pointer loads for a while

up

Lets have a look at the services

Download and run farbar service scanner

http://i1224.photobucket.com/albums/ee362/Essexboy3/Farbar/FSS-1.jpg

Tick “All” options.
Press “Scan”.
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

Farbar Service Scanner Version: 13-09-2013
Ran by Magdy (administrator) on 16-10-2013 at 20:43:31
Running from “C:\Users\Magdy\Desktop”
Microsoft Windows 8 Enterprise (X64)
Boot Mode: Normal


Internet Services:

Connection Status:

Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

Firewall Disabled Policy:

System Restore:

System Restore Disabled Policy:

Action Center:

Windows Update:

wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

Windows Autoupdate Disabled Policy:

Windows Defender:

WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: “”%ProgramFiles%\Windows Defender\MsMpEng.exe"".

Windows Defender Disabled Policy:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
“DisableAntiSpyware”=DWORD:1

Other Services:

File Check:

C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll
[2012-07-26 02:07] - [2012-07-26 05:05] - 0331776 ____A (Microsoft Corporation) 6DBE7FE196F8E9D212DCC34EDDF7C3C1

C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll
[2012-07-26 02:08] - [2012-07-26 05:05] - 0210432 ____A (Microsoft Corporation) 9ACE7E657107EB51E5E89FD883F2FD2D

C:\Windows\System32\mpssvc.dll
[2012-07-26 01:40] - [2012-07-26 05:06] - 0904704 ____A (Microsoft Corporation) 411EA973A1961C287927DF13891EB41E

C:\Windows\System32\bfe.dll
[2012-07-26 02:00] - [2012-07-26 05:05] - 0718848 ____A (Microsoft Corporation) 407F85D5387EDBB665A7969DF4D4712B

C:\Windows\System32\drivers\mpsdrv.sys
[2012-07-26 04:23] - [2012-07-26 04:23] - 0074752 ____A (Microsoft Corporation) 36BF4D86F166ACBC14F0B8B8F90CBCEA

C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2012-07-26 01:34] - [2012-07-26 05:08] - 3318784 ____A (Microsoft Corporation) C80DB258C195ACBF86ED42B53554EB28

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MsMpEng.exe => MD5 is legit
C:\Windows\System32\svchost.exe
[2012-07-26 02:00] - [2012-07-26 05:08] - 0030208 ____A (Microsoft Corporation) 57350BEDE3834915B6145B67C71C7BDA

C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

There does not appear to be a service problem

System File Checker
Press Windows Logo Key + X
Click on Command Prompt ( admin )
type SFC /SCANNOW
Let the process Finish
Reboot and then try the firewall

nothing has changed :frowning:

Give this a try: http://www.tweaking.com/content/page/windows_repair_all_in_one.html
Have it a try to repair the firewall.

sorry but i don’t like these programs, the problem is by avast not the firewall problem the program disable windows firewall while installing so it’s not a windows problem .

i guess i’ll have to uninstall avast to update store apps then install it again :frowning:

The problem is with the windows firewall/security center.
The tool I mentioned is perfectly safe to use.
You don’t have to like it, but if it solves the problem why not using it ?

if i uninstalled Avast windows firewall will works normally , avast disable windows firewall after installing so the problem by avast not windows problem !

Have you tried a full uninstall - reinstall of Avast ? Did you at any stage trial AIS

ok i’ll try now 5 minute i’ll give u a prove

Download Uninstall Utility to your Desktop.
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

[]Run aswClear
[
]It will offer to reboot to safe mode … no need to do that

https://dl.dropbox.com/u/73555776/aswclear.JPG

[*]In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
[*]Press Uninstall
[*]Once complete reboot your system to Normal Mode
[*]Reinstall Avast


well, i’ve uninstalled it with the uninstall tool but the firewall didn’t start then i ran the Windows Repair (All In One) and rebooted nothing has changed either . and i try to open windows defender it can’t be opened like avast has disabled it and windows firewall permanently.

i don’t know what to do may i install it in a virtual windows and see how can he affects the firewall ?

Avast does not disable either the firewall or windows defender… So something else is happening

Lets have a look at the system and see if anything appears.

Download OTL to your Desktop
Secondary link

[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

https://dl.dropboxusercontent.com/u/73555776/OTL_Main_Tutorial.gif

[*]Select All Users
[]Select LOP and Purity
[
]Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir “%systemdrive%*” /S /A:L /C
CREATERESTOREPOINT

[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs

well, i’ve installed a new windows then installed avast and the firewall was enabled and windows defender was disabled also store apps were updated successfully, now by chance i opened FW it’s status is red after it was greed 2 days ago but the firewall service is running normally is it ok or the fw is disable ?

and what can i do to enable windows FW again ?

thanks