I REMOVED FILES: False positive issue

Avast Free Antivirus / Premium Security
1

Hi,

I am an afected user of false positive issue. I update before to analize my computer, but didn’t exist the next update to solve fix.

I analized computer (quick analysis), and I removed all files (not chest or trunk, I don’t know the translate of this word). Hoy can I restore there files?

I reported my problem in blog entry (blog.avast.com/2011/04/11/false-positive-issue-with-virus-defs-110411-1), and “vlk” say my that I write in forum.

Thank you very much. I hope this problem HAVE A SOLUTION.

Regards!

2

Use your latest system restore point.
Your lost data will be restored.
asyn

3

Thank you,

but exist other solution? My latest system restore point have some days, I don’t stay sure… :S

4

If you did delete the files, there’s no other option.

5

Did you check in the avast virus chest section to see if the file is still there, IF you deleted to the chest.

6

Ok.

Yesterday, I sent you some recommendations through Twitter:

@avast_antivirus You should be informed immediately by Twitter and your blog. Too bad… :S

@avast_antivirus An IDEA: module in Avast! to warn about problems about this. With this module, when you detect, you can alert to users…

7

My virus chest is empty! :S

8

Direct deleting is never the better option… You can’t recover files…