I renewed the license before expiring and lost the remaining days

Avast Free Antivirus / Premium Security
1

After getting a pop-up window from the Antivirus (Internet Security) saying that my license was about to expire (13 days left), and renew it for 2 years, I have lost the remaining 13 days from my previous license. The pop-up window clearly said that I wouldn’t lost any of the missing days from my current license (clearly a lie). Did anyone suffer the same problem? How did you solve it?

Thanks for your help.

2

You can contact sales (at) avast (dot) com and they should be able to resolve that for you.

3

You’ve asked both in English and Spanish… Please, avoid duplicating the help effort :wink:

4

Thanks for the advice. Sorry for the duplicity, I wasn’t sure if these issues are solved locally or by the global support.

Regards.

5

No problem…the forum is global support.

6

No problems rlinaresh.
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