please can you help me. i have a packard bell windows vista x64 laptop.
last year we got the ransom virus, and i thought i got rid of it, but our internet conection is bad, and programmes i download will not load, files keep saying corrupt, and avast! free, will not update, manually, or automatically it keeps being very, very slow and then says package broken.
i have had to completely restore the pc, and the antivirus still wont work, will not update, nothing, i am using the older version 4.5 i think ,it has a blue globe and that wont update either
attach logs…i do not know where the logs are :-[ i am not a computer lover, all i know is the antivirus refuses to update, and i think it is causing trouble with the internet connexion. Even though i have completely restored the pc. if i cant update any antivirus then what?
i am trying to download the mbam cleaner from the logs to assist in cleaning malware, but it’s already frozen the pc once. when i tried to open it this morning, it said file corrupt, get a better copy…
i dont know if this is different to what i already attached. i tried to do a screen capture of one of the avast scan logs but the file is too big and wont save as a log.
is this any help too? the other scan rogue scanner seemed to have picked up 2 problems that says it is ok to delete but i am waiting until you say it is ok
thank you ;D, what iv done is edelete from rogue killer, rebooted, uninstalled 4.8 avast! rebooted, and then trying to install the latest avast! which is including google chrome which is taking forever, :
Description = IRQARB : le BIOS ACP ne contient pas un IRQ pour le périphérique dans
le connecteur PCI 6, fonction 0. Contactez le fabricant de votre ordinateur pour
une assistance technique.
Description = IRQARB: the ACP BIOS does not contain an IRQ for the device in
the PCI 6, function 0 connector. Contact the manufacturer of your computer for
technical assistance
This is part of the problem.
I think the first thing to do is totally uninstall Avast 4 and replace it with Avast 7
Then totally uninstall MBAM and get a new copy