I’ve been trying to remove this thing for a couple of days with no luck, so I’m now looking for a bit of help from you guys if you don’t mind providing it. I’ve run Malwarebytes and done an Avast deep system scan in safe mode and deleted a bunch of stuff, but this thing keeps coming back.
This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.
How do I attach the logs? The post layout is different from what is presented in the logs topic and I keep getting an error that my posts exceed the character limit.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
Having a bit of a problem. The OTL fix ran fine and now I’m trying to run ComboFix, but it claims to be detecting Bitdefender Antivirus and Antispyware running somewhere, even though I uninstalled Bitdefender a few days ago. Bitdefender no longer exists on any program lists, but there is still a folder in my Program Files. I’m currently using Avast as my antivirus software and have had no problem disabling that. Any thoughts?
For when alligators aren’t snapping at your heels (system clean):
Uninstall possible remnants of previously installed AVs see, http://singularlabs.com/uninstallers/security-software/, this has a collection of manufactures removal tools, so that should remove any remnants, registry, etc. Scroll down to item [05a] BitDefender AV in the list, unless essexboy can remove it with one of his tools.
Umm pretty big problem now: every program that i try to access says this: Illegal operation attempted on a registry key that has been marked for deletion. What the hell is going on?