Icon on bottom left corner is gray

[msladyfrog]

Avast not working & the icon has a red circle with a white X. When I tried to fix it I got an error message saying “]AAMV subsystem detected a ARPC error”. I’m running windows 64 on an HP computer. Can you help?

[avastuser4117]

Hi msladyfrog,

welcome to the Forum!

Do you try to fix it over the GUI (repair) or do you try to make a repair-installation over software > delete/repair?

You can also uninstall the programm with the special uninstall tool of avast. Best in safe mode.
Then try a new installation of the programm after a restart of your PC.

[CraigB]

As SKY mentioned have you tried a repair ? go to control panel - programs and features ( remove programs ) - double click avast and scroll down to repair and accept, reboot when done.

By the way SKY i liked your old avatar better ;D

[system]

I’m using avast for several years and I am also repairing some PC’s which had viruses. I encountered about this issue twice. It’s just simple. What I did is just I re install and update my Avast ad It’s working fine.

[system]

@ markgarate91,

Glad to hear everything is working out fine now. Let us know if we can be of any further assistance.

@ craigb,

I’m sure you liked SKY’s old avatar better as did many others. ;D I guess they are trying to give you a hint SKY.

[CraigB]

@SafeSurf post:5

@ craigb,

I’m sure you liked SKY’s old avatar better as did many others. ;D I guess they are trying to give you a hint SKY.

;D

[avastuser4117]

@craigb post:3

By the way SKY i liked your old avatar better ;D

Thank you, craigb,
I think this should be a compliment for me!
I’ll see, perhaps I’ll take it again. :-*

@SafeSurf post:5

@ craigb,
I guess they are trying to give you a hint SKY.

Oh yeah, I understand.

You’re a little bit crazy, guys - but very nice…

[system]

@craigb post:3

By the way SKY i liked your old avatar better ;D

Hi craigb!
Hi SafeSurf!
~SKY~ mentioned in our german topics, that we (you both and me)talked about her new (and sad) avatar. I told her, that we didn’t and that’s the truth.
This was our first contact now.
Ererything will be allright and quite well.
HDW38

[avastuser4117]

@craigb

[bob3160]

@SafeSurf post:5

@ markgarate91,

Glad to hear everything is working out fine now. Let us know if we can be of any further assistance.

@ craigb,

I’m sure you liked SKY’s old avatar better as did many others. ;D I guess they are trying to give you a hint SKY.

The person with the problem is “msladyfrog” and we don’t know if the repair solved her problem.

[system]

@bob3160 post:10

The person with the problem is “msladyfrog” and we don’t know if the repair solved her problem.

Then we wait for the OP to return and post.

[bob3160]

@SafeSurf post:11

@bob3160 post:10

The person with the problem is “msladyfrog” and we don’t know if the repair solved her problem.

Then we wait for the OP to return and post.

I think you missed the point…
markgarate91 didn’t have a problem and we didn’t solve it.
markgarate91 was simply offering a suggestion.

[avastuser4117]

…and msladyfrog doesn’t give us an answer. Unfortunately! ???

[system]

@SafeSurf post:11

@bob3160 post:10

The person with the problem is “msladyfrog” and we don’t know if the repair solved her problem.

Then we wait for the OP to return and post.

@bob3160 post:12

I think you missed the point…
markgarate91 didn’t have a problem and we didn’t solve it.

You missed the point…re-read my post. We are still waiting for the OP (msladyfrog) to return and post. At this point I don’t know if she/he will. But thank you for your comments while the rest of us here were making light of things. ;D