Hello,
It’s been many weeks now that i randomly have the following error message popping up :
IDP.HELU.MSEx4 - Fileless Malware
process : C:\Windows\System32\msiexec.exe
(see enclosed)
It tells me it’s been moves to quarantine but when i open the quarantine it shows up empty…
Virus scans don’t return anything, and I often use Ccleaner / MBAM / Glary which don’t help on this case either.
Thank you as well Polonus for the info.
MBAM didn’t return anything as usual, neither did Emsisoft, but Hitman returned 1 malware and 1 trojan that i got rid of (see enclosed).
thank you both, i will see if this happens again and if it does i will report a possible false positive to the lab.
I will update this topic when i know more.
Thanks again!
Well, you are welcome. Also thank you for reporting this to the community.
That is the right attitude, credits for that are yours.
This reporting will make all of us here more secure.
after a few days i wanted to let you know that the message came back so i reported it as a false positive and i got the answer today that they whitelisted the file.
Hello again,
sorry to come back on this topic, but it seems that despite avast telling me that they whitelisted the .exe file, i still have the exact same message…
so i started all over again, and checked virustotal, used malwarebytes / emisoft / hitman pro / and none of them found anything…
i’m worried about this warning from avast that keeps coming back. :-
What am i missing?
Thanks in advance.
Hi,
I enclose the screenshot I managed to get from my task manager just before avast gives me the warning message.
What can i do?
Thanks in advance for your help.
the detection is connected to the msiexec process instance which is on your screenshot. The Behavioral shield is not trying to remove the msiexec file.
well Hello hello again guys…
sorry to bother again on this topic but it seems this message keeps coming back but now it is a little different
it is now IDP.HELU.MSEx5, still linked to C:\Windows\System32\msiexec.exe
I am using avast 19.7.2388 (version 19.7.4674.531), that i bought.
Here is the scan result from virustotal https://www.virustotal.com/gui/file/d88e2d981610ea24ee22b83cc284d6c616f3674e8f1f5d3794c9fcd569e8dadd/community
Sorry PDI i’m only seing your reply now so i executed Autorun and i enclosed the only entry i found on msiexec.exe. Is there anything more i can do?
Thanks
Hello Michael,
Yes you’re right it’s msiserver but it is the only entry that mentions msiexec.exe in the image path.
Thank you for your advice, i enclosed the report from MBAM & Farbar.
i see Farbar shows a few entries with a warning…
OK and thank you for sharing screenshot of Task Manager. Let’s now generate new FRST.txt and Addition.txt but this time in FRST.exe under Whitelist section uncheck: Registry, Processes, Services, Internet and Drivers.