IE-8 Will Not Run In Sandbox

I’m running AIS 7 with MBAM Pro on my Win. XP SP-3. I have tried to run IE in sandbox but all I get is the IE window and “Connecting”. IE freezes and the only way to close IE is by task manager. Is there a certain setting I need to make in sandbox to get this to run right?

clean the sandbox, delete the content that is stored

Windows XP: Click Start> Control Panel> Add or Remove programs> avast> repair

Windows Vista / Windows 7: Click Start> Control Panel> Programs> Programs and Features> avast> repair

  1. How do you know it’s AIS? And have you ran a scan using avast?
  2. What happens when you try another browser (Firefox or Chrome)?
  3. Have you scanned with MalwareBytes? http://filehippo.com/download_malwarebytes_anti_malware/
  4. A good utility to help keep your internet cache clear is CCleaner http://filehippo.com/download_ccleaner/

Let’s narrow things down before we jump to conclusions.

Cleaned the AIS Sandbox as instructed. Still Freezes.

  1. Ran Quick, Full and Boot-Time Scan. All Clean.
  2. AIS Sandbox works with Updated Firefox. Doesn’t work with IE-8.
  3. Scan with MBAM Pro. Clean
  4. I always use CCleaner after every uninstall and at the end of the day.

I had Sandboxie installed and I thought that maybe the problem interferring with AIS Sandbox. So I uninstalled Sandboxie. Ran CCleaner after uninstall.
I even shut down Real-Time protection on MBAM.
Tried AIS repair a few times.
Still IE-8 Freezes when using AIS Sandbox.

Backing up and restoring customized settings

https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1241

I have my custom setting backed up.

then I suggest uninstalling avast and install again

press the f8 to go into safe mode

http://www.c-sharpcorner.com/UploadFile/6cde20/how-to-start-the-windows-8-consumer-preview-in-safe-mode/Images/advanced-boot-option-windows8.gif

https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1062

Did a fresh install.
Restored Custom settings.
While in Safe Mode there were 2 files for Avast under Program Files:

  1. Avast Software
  2. Avast Sandbox.
    I had to go into Safe Mode twice to remove both files.
    Ran CCleaner after uninstall.
    IE-8 still freezing in Sandbox mode.

When in Sandbox with IE-8 I get no internet connection. Lower task bar does not show up as it didn’t before.
When I close the window with the upper right corner “X” it takes about 1 to 2 minutes to close.
Firefox works in Sandbox.

Reinstall the internet explorer 8 in the site Microsoft to do download

http://www.microsoft.com/en-us/download/details.aspx?id=43

Thank you. All fixed, working now. :slight_smile: