I’m running AIS 7 with MBAM Pro on my Win. XP SP-3. I have tried to run IE in sandbox but all I get is the IE window and “Connecting”. IE freezes and the only way to close IE is by task manager. Is there a certain setting I need to make in sandbox to get this to run right?
clean the sandbox, delete the content that is stored
Windows XP: Click Start> Control Panel> Add or Remove programs> avast> repair
Windows Vista / Windows 7: Click Start> Control Panel> Programs> Programs and Features> avast> repair
- How do you know it’s AIS? And have you ran a scan using avast?
- What happens when you try another browser (Firefox or Chrome)?
- Have you scanned with MalwareBytes? http://filehippo.com/download_malwarebytes_anti_malware/
- A good utility to help keep your internet cache clear is CCleaner http://filehippo.com/download_ccleaner/
Let’s narrow things down before we jump to conclusions.
Cleaned the AIS Sandbox as instructed. Still Freezes.
- Ran Quick, Full and Boot-Time Scan. All Clean.
- AIS Sandbox works with Updated Firefox. Doesn’t work with IE-8.
- Scan with MBAM Pro. Clean
- I always use CCleaner after every uninstall and at the end of the day.
I had Sandboxie installed and I thought that maybe the problem interferring with AIS Sandbox. So I uninstalled Sandboxie. Ran CCleaner after uninstall.
I even shut down Real-Time protection on MBAM.
Tried AIS repair a few times.
Still IE-8 Freezes when using AIS Sandbox.
Backing up and restoring customized settings
I have my custom setting backed up.
then I suggest uninstalling avast and install again
press the f8 to go into safe mode
Did a fresh install.
Restored Custom settings.
While in Safe Mode there were 2 files for Avast under Program Files:
- Avast Software
- Avast Sandbox.
I had to go into Safe Mode twice to remove both files.
Ran CCleaner after uninstall.
IE-8 still freezing in Sandbox mode.
When in Sandbox with IE-8 I get no internet connection. Lower task bar does not show up as it didn’t before.
When I close the window with the upper right corner “X” it takes about 1 to 2 minutes to close.
Firefox works in Sandbox.
Reinstall the internet explorer 8 in the site Microsoft to do download
Thank you. All fixed, working now.