Impossible to access some webs when the VPN is activated

Using my PC with Avast Secure Line VPN activated , it is impossible to connect to some webs sites . I use Chrome .
For instance Jazztel clients access ā€¦
Message got in the PC screen tells :
Impossible to find the IP address of the server you want to connect
Check proxy , firecuttings or DNS configuration

i get the same thing except iā€™m on firefox and says someting about a firewall

Do, after reading the board a bit more, there are lots of the same issues with VPN as of late. And Moderators are not addressing the issues. Soo, makes me think about going with a different VPN and virus protection, as my renewal is coming up. Any suggestions on an excellent Virus protection/VPN?

I have the same issue. Just as of late it started. Never had issues before must be an update issue. Sadly it seems they ignore those with troubles.

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Thanks for your replay ! So I understand Avast is not acting as we expected buying this VPN . Any suggestion about what to do?
Josep