(in)compatability with windows 8.1 ?

Avast Free Antivirus / Premium Security
1

Hi,
After installing the bew Windows update (Service pack) 8.1, my Version of Avast security Suite is not working anymore it is turned off and I am now only with the native Windows Defender… :frowning:

any idea? is there any plans for an update?

Thankyou
Vasco

2

They are working on it but, as 8.1 is a beta version it may take a little while to get it right

3

Thanks for the reply,
I should have wated before installing it, the sh**t now is that I can not unistall it… only by formating everything…
thanks again
vasc

4

Didn’t you create an image backup before you installed Windows 8.1 which is actually a beta version ???

5
After installing the bew Windows update (Service pack) 8.1, my Version of Avast security Suite is not working anymore it is turned off and I am now only with the native Windows Defender...
I also have the same problem. A real bummer. I'm even considering switching to AVG while avast! work on the issue.
6

I love your software hurry up lol ;D

7

Have fun. It isn’t compatible with Windows 8.1 and you may not find any way of getting help for their product.

8

I’m in the same boat. I actually made the recovery USB key like they recommended and when I tried to go back I couldn’t. I’m still running 8.1 and I like it but Windows Defender isn’t my first AV choice.

9

What you should have created was an image backup prior to installing Win 8.1 unfortunately for you that’s now hindsight and not very helpful.

10

I tried the beta for 8.1 and well, it marked my program files as a malicious folder somehow and after that, got bombarded by a ton of memory access and werfault errors (DLLHost, Taskhost) to which I ended up with a black screen. The mouse was working (it was effectively if explorer.exe crashed except task manager would not load to let me execute it) and after rebooting, instantly blocked them all again on logging on and back to square one.

So, tried system restore and well, got blocked by it with that as well but! Safe Mode finally prevailed and I was able to remove it.

(If you need to get there, Shift+F8 (hold shift and spam F8 as per usual) to trigger the recovery mode then “See Advanced repair options” button followed by the “Troubleshoot button” then “Advanced Start-up options” then “Reset now” and the good old advanced boot option menu will pop up while booting (Safe Mode, Safe Mode with Networking, Safe Mode with Prompt, Disable Signature Enforcement etc)

11

Its not actually avast thats the issue here, its what windows 8.1 did on the upgrade, the best thing would of been to uninstall all antivirus programs and revert to windows defender while upgrading, I recon the process got confused as it was looking for windows defender and not 3rd party software to be migrated over.

12

Please try this version for 8.1:

Let me know if it helps, thanks.

13

I am using the first avast for 8.1 I saw posted in the forums 8.0.1492, and the only problem was a pop up while installing about it being compatible with windows. But it has been working ok except showing no files scanned for script shield. But I thought I would try this new one you have posted but it usually take me 2 or 3 minutes to download and this time it shows like 18 minutes and a second try 8 minutes, way to long, so I canceled the download thinking something was wrong. Just wanted to let you know of a possible problem, will try again later. slybo

14

@Vlk,
Much better. Thanks.
2 problems.

  1. The final selects to stay with the free version is not working. (Not Selectable)
  2. VPS updates not working - Server error (not available) (Bulk download not compatible with this version.)
15

http://www.screencast-o-matic.com/screenshots/u/Lh/1374828893882-98880.png

16

Hello bob,

to solve the problem with the updates:

1.Disable Self-Protection under Settings->Troubleshooting
2.Replace the servers.def file under C:\Programms\AVAST Software\Avast\Setup with the file here: http://forum.avadas.de/attachment.php?attachmentid=1408&d=1374880621
3.Reenable the Self-Protection
4.Update the Database

They used the wrong Server list to create the Beta.

17

Thanks but the site is in german which isn’t a problem. It’s asking for user name and password which is.

18

Thanks Steve for making me aware of the problem and thank you TerraX for forwarding the file to me.
VPS is now up to date and the auto updates are working.
Hopefully the next build will fix this problem. :slight_smile:

19

No problem…nice that it works for you now. :slight_smile:

TerraX

20

I am having the same Problem could someone, possibly TerraX, send me the file also or make it available for download, Thank you very much.