Ash,

Firstly, hope you don’t mind if I use the pics of Trixie and Maxie. I love Bengals and my daughter is named Ashley.

Anyway, what version of Avast do you have: Home or Pro, and the build (should be 319 on the Home)

What makes you believe that Avast does not scan your incoming mail? Do you see the Avast ball rotating at all?

Right click on the A ball and open up the On Access Protection. Check each module listed and see if they are running.

Let me know
techie