Incredibar

Hi there,

I hoped that there would be a kind soul willing to put my mind at rest.

I managed to get the horrid ‘incredibar’ thing on my Firefox.

I uninstalled the three items with the name using control panel, but it was still there.

So I ran and used spybot search and destroy. It found 5 other incredibar items which it then deleted.

However, when I opened firefox after that, it was still on it.

So I did what one of the blog links said, which is to get rid of it from the individual browser by resetting the browser. This worked, the incredibar is no longer on it, or the redirected home page.

I’ve since run AdwCleaner and Malwarebytes and Hitman Pro. I don’t think they picked anything from incredibar up on them, but I deleted anything they did find anyway. (Malwarebytes found nothing at all).

But still, I’m not techy, and I’m worried seeing as the incredibar was still on firefox even after spybot deleted some of the incredibar items, so I’m worried it’s still hiding somewhere in my system.

I’ve attached the logs for adwcleaner and malwarebytes and hitman pro, and I was hoping someone might look and check that it’s not still lurking somewhere? And more, let me know if there’s something else I need to do so you can check properly? (I don’t know beyond adding these logs).

Thanks in advance to anyone who doesn’t mind putting my mind at rest…I just don’t trust something that still worked even after spybot had seemingly destroyed it!

follow guide and attch OTL logs. http://forum.avast.com/index.php?topic=53253.0

then a removal specialist will be notified, and help you remove any leftovers
it may take hours before he arrive so be patient

Thanks :slight_smile:

Both the OTL and the aswMBR are attached.

You look to have got it all, is it evident anywhere ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
O16 - DPF: {4FF78044-96B4-4312-A5B7-FDA3CB328095} (Reg Error: Key error.)
O20 - Winlogon\Notify\SDWinLogon: DllName - (SDWinLogon.dll) - File not found

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

No, no evidence of it still being around…I was just paranoid when the bar was still on my firefox after spybot zapped it. It disappeared after I reset firefox settings to default. After that I run the other bug zappers but nothing seemed to find anything of it. It just seemed weird that the thing that seemed to get rid of it was just resetting firefox when there are loads of posts about the incredibar online with people saying that they can’t get rid of it. Seemed too easy LOL

The ‘01102013’ attached log was from directly after the fix, on reboot. The other attached file is the log from the quickscan I did after.

Thanks!

AdwCleaner will remove all the hidden bits … That then allows you to reset FF with no problem

Any further problems ?

No, it all looks good…thank you very much for taking a look and setting my mind to rest. Essexboy to the rescue again LOL

Run OTL and press the cleanup button
Run AdwCleaner and press uninstall

That should remove all the tools