Infected by a virus AND getting the following error message...

Win32 Error:
Generic host process for Win32 services has encountered a problem and needs to close. Send Error report.

I send the error report and follow the link provided and get this:

Malicious software attack: install security update immediately
Malicious software attack: install security update immediately
This problem was caused by malicious software attempting to gain control of your computer. Windows shut down automatically to prevent the attack from continuing.
A solution is available that will solve this problem.
Solution

To protect your computer from further attacks, go online to Microsoft Update and install all high-priority updates.
Get the update from the Microsoft Update website
Note: To use Microsoft Update, you need the latest Microsoft Update software. If you have not installed the latest Microsoft Update software, you will be asked to upgrade and restart your computer before you can use the website. After restarting, go to the Microsoft Update website. Click Get high-priority updates (recommended), and then install all high-priority updates.

I download the updates and the same error appears during download, bumps me off the net. I’ve run Spybot and removed the spyware it found. I ran SUPERAntispyware and removed what it found. AVAST says I’m also infected with Win32:BHO-LA[trj], but Microsoft Tech support couldn’t find it anywhere when they scanned me. I get the Win32 error and get bumped off the net every time I go online now. What’s going on???


Welcome to the forums, scotpiper. :slight_smile:

Please download HijackThis from the link below, run the program but do not make any fixes, and then post the log results in this thread using the “copy & paste” method. It will probably take more than one post to be able to get the complete log posted. Someone will review your log and then offer help.

http://filehippo.com/download_hijackthis/