Hey everyone, I was just using Adobe Application Manager and I got a “virus” and the update stopped. I went to see what virus this was and I can see it in my stats page but I cant see what it is and where it was found and how to label it as false positive. I also cant see it on my Avast Account page online. Please help!
Did avast give a popup?..if so, right click avast tray icon and show last popup
Okay, it shows this: https://imgur.com/HSCOuRs
Does not open … you can attach screenshot here, see below the box you write in … attachment and other options
You can use one of these options and report it as possible false positive
You may give a link to this topic
You can upload files and report issues to avast here : http://www.avast.com/contact-form.php (select subject according to Your case)
You can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21