From Control Panel > Add or Remove programs, you need to uninstall the Ask Toolbar

THEN…

Please download zoek.zip (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive…

[*]Close any open browsers
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.

[*]Double click on zoek.exe to run the tool .
Please wait while the tool does not start…

[*]Copy the text present inside the code box below and paste it into the large window in the zoek tool:

createsrpoint;
Ask Toolbar;u
{00000000-6E41-4FD3-8538-502F5495E5FC};c
c:\program files\ask.com;fs
{D4027C7F-154A-4066-A1AD-4243D8127440};c
StandardSearch;
[HKEY_LOCAL_MACHINE\software\microsoft\windows\Currentversion\policies\explorer\Run];r
"58436"=-;r
emptytemp;
c:\docume~1\alluse~1\locals~1\temp\ccybtrycw.pif
installer-list;
installedprogs;
uninstall-list;

[*] Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)

[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log

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Re-run DDS and attach here fresh DDS.txt logreport.