avast detected something in my system 32 folder and asked me if it wanted me to delete it. I guess it’s my fault for not writing down the name, but I thought that was what the virus vault was used for… Next it recommended a boot scan that didn’t find anything.
So now my computer can not connect to my wireless network anymore. The drivers for my network card went missing along with something to do with my laptops power. I downloaded and updated all my drivers but still no connection.
If I leave the computer alone for about 10 minutes it will SAY it’s connected to the right network but webpages won’t load because browsers know it’s not really connected. If I try to “repair connection” it will fail because it can’t complete the action: “Connection to the wireless network”.
Windows complained once that a file was missing and told me to put in the Windows XP sp3 CD that didn’t come with my computer and didn’t bother to tell me what file was missing, and I can’t check avast for the file that was removed because I can’t get on the internet to get the data on my computer that I didn’t want shared with anyone. Good system there guys.
So far avast has been worse then most of the viruses I’ve had.
Specks:
Asus mk90h disney netpal
Windows XP sp3
Avast free with automatic updates and all protection turned on.
avast detected something in my system 32 folder and asked me[b] if it wanted me to delete it.[/b] I guess it's my fault for not writing down the name, but I thought that was [b]what the virus vault was used for[/b]
did you delete....or move to chest?
a big difference...if you delete nothing goes to the virus vault....meaning you cant restore the file if it was a wrong detection
Extract the files to their own folder on the desktop
Right click Avast and select Avast shields Control
Select Disable permanently
Open the Avastfix folder and double click TCPIP.bat
The computer will reboot
When the computer restarts then immediately update Avast
Once rebooted could you let me know of any remaining problems
I managed to get a tcpip.sys from my brother and tried installing it with the wireless network connection properties window but it is already there and doesn’t ask for a restart once I’ve told it to install. I also can’t uninstall it first. I tried the command prompt method listed in the other thread and then I tried the avast .bat fix all with no luck.
I even tried to run the avast scan again and remove the file and break things all over but it doesn’t seem to change anything.
Here’s my ideas on what might be wrong:
I’m doing stuff wrong and I’ve skipped a step some place.
Thanks to re-installing the drivers from Asus first I’ve unbalanced something so the normal ways don’t work for me.
The file my brother gave me is wrong somehow and so it doesn’t work.
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs
Yes I ran it. and picked it apart and tried to do all the steps manually too. I even removed the entries it put in and restarted it and ran the fix with no luck. I also tried swapping around the tcpip file with the file from the other one I got (slight difference in file size) in different places. Then I edited the bat file to remove the restart at the end and pause it to see that no errors are given when the bat is run.
The avast fix does exactly what it was told to do perfectly, but that doesn’t fix my problem.
I’m using the tcpip included with the avast fix as automatically installed, but I also tried with another one I got from my brother from a XP computer. They both do the same thing, the same nothing that is.
All that repair everything stuff scares the heck out of me. I put a lot of effort into getting my computer the way I want it so I’m going to try only a few of those boxes at a time to avoid undoing my work.
Thanks again essexboy for sticking with me and helping me out. I’ll make a new post tomorrow to let you know what happened or in a few hours if it works.
The system file check opened a window from windows that told me to put the windows XP CD I don’t have into the CD drive that isn’t on my computer over and over and over, so that didn’t help me at all.
I ran the repairs you said other then the safe mode repair, it boots into safe mode now so I’m not going to touch that one sorry. During the repairs the “(program) has encounter a problem and needs to close” window popped up over and over for ever repair (picture included). Still no change.
[*]Double-click ServicesRepair.exe.[*]If security notifications appear, click Continue or Run and then click Yes when asked if you want to proceed.[*]Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.[*]A log will be saved in the CCSupport folder the tool created on your desktop, please post the content in your next reply.
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