Infection Blocked URL:Mal

system · 2015-05-28T22:18:11.000Z

Hi,

I seem to have rather carelessly allowed some sort of malware infection on my pc. I have installed and ran Malwarebytes which did removes some ‘pups’ but I’m still getting “Avast Webshield has blocked a harmful site” messages once I’ve opened my browser.

Please find the requested files attached.

magna86 · 2015-05-29T06:56:32.000Z

Hello Imallyx68 and welcome to avast!. I will be working on your Malware issues.

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the ‘all clear’ even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper

First, from Control Panel > Programs and Features uninstall the following malicius programs:

Browser Configuration Utility

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Start
CloseProcesses:
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1727171904-3969915370-4114227592-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.splashtop.com/asusexpressgate/mb/searchAPI.php?SE=yahoo&QS=http%3A%2F%2Fuk.search.yahoo.com%2Fsearch%3Ffr%3Dfp-devicevm%26type%3DWEB01
HKU\S-1-5-21-1727171904-3969915370-4114227592-1000\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://search.splashtop.com/asusexpressgate/mb/searchAPI.php?SE=yahoo&QS=http%3A%2F%2Fuk.search.yahoo.com%2Fsearch%3Ffr%3Dfp-devicevm%26type%3DWEB01
SearchScopes: HKLM -> {8CDE19E6-71C2-4B46-89B7-35F6A18C571A} URL = 
SearchScopes: HKU\S-1-5-21-1727171904-3969915370-4114227592-1000 -> DefaultScope {8CDE19E6-71C2-4B46-89B7-35F6A18C571A} URL = 

Hosts:
C:\Windows\Tasks\UpdaterEX.job
C:\Users\Mally\AppData\Roaming\UPDATE~1

EmptyTemp:
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

.

Please download Zoek tool by Smeenk (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here and save it to your Desktop.
Unpack the archive…

[*]Close any open browsers and temporarily disable your AntiVirus program. (if it is necessary)
If you are unsure how to do this please read this or this Instruction.

[*]Double click on zoek.exe to run the tool. Please wait while the tool does not start…
[*]Click on More Options and check box only for AutoClean;
[*] Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)

[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”

system · 2015-05-29T20:21:09.000Z

Thank you for your help magna86, apologies for the delay in responding but I have not at home today, until now.

I have followed your instructions. Please find the two request files attached.

magna86 · 2015-05-29T21:21:21.000Z

Hello,

Please close all your browsers and delete the following file:

C:\Users\Mally\AppData\Local\Google\Chrome\User Data\Default[b]Preferences[/b]

How is the computer running now? Has avast’s alearts gone?

system · 2015-05-29T22:47:38.000Z

I can confirm I have had no further Avast warnings.

Thank you so much for your invaluable help, so far.

magna86 · 2015-05-30T16:07:37.000Z

Glad I could help. Posted logs appear cleans and show no signs of active infection. You should be good to go …

We’re gonna remove my used tools now as well as carry out some further cleaning and security settings. To learn more about how to protect yourself I’ll give you a few tips for reading.

• The following will implement some post-cleanup procedures:

http://www.mcshield.net/pg/images/arrow.png
Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

Tip: Do not use security tools such as ComboFix, FRST, Zoek and the like. These are advanced security tool, should not be used without supervision.

• Learn how to protect yourself:

=> In order to stay protected it is very important that you regularly update all of your software and Windows Operating System.

It is important that you visit Windows Update regularly.
How to configure and use Automatic Updates in Windows

It’s vital that you keep all your software up-to-date as older versions may have some security vulnerabilities. Keeping Java and Adobe update is priority.
Download and install latest version of Java
Download and install latest version of Adobe Reader

=> I recommend that you use one of the fantastic opportunities provided by
http://www.mcshield.net/pg/images/avast5.png
avast! AntiVirus.

For security protection, an active AntiVirus is required. If you want to reinforce your security setup I recommended additional security software and utilities:
Download and install Malwarebytes’ Anti-Malware and perform ‘Threat Scan’ from time to time. Malwarebytes will detect and remove all traces of known malware.
Download and install MCShield Anti-Malware Tool to prevent infections transmitted via removable drives.
Download and install Unchecky to keeps your checkboxes clear by preventing installing additional adware and other PUP bad software.
Download and install AdBlock for safe web browser surfing without annoying and malicious advertising ads.

• Extra text for reading:

Please visit and review PC Safety and Security - What Do I Need? for some helpful information.

Please visit FAQ - Answers to common security questions - Best Practices to read tips how to protect yourself against malware infection.

You may also visit and read What to do if your Computer is running slowly? if you like to read some basic geek stuff.

• The specific type of infection:

Meet CryptoPrevent. Security app that shall attempt to prevent dangerous malware that encrypts certain types of files stored on your disk, like CryptoWall, CryptoLocker and simular clones.

More information about this family of malicious software: CryptoLocker Ransomware Information Guide and FAQ ;
Cryptolocker Ransomware: What You Need To Know and CryptoDefense and How_Decrypt Ransomware Information Guide and FAQ

Stay safe.

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