@leeds
Step#1
Download TDSSKiller and save it to your desktop
Execute [b]TDSSKiller.exe[/b] by doubleclicking on it.
[*] Press Start Scan
[*] If Suspicious object is detected, the default action will be Skip, click on Continue.
[*] If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, [b]C:\TDSSKiller.<version_date_time>log.txt[/b]
Please post the contents of that log in your next reply.
Step#2
Please download Malwarebytes AntiRootkit and save it to your desktop.
http://www.malwarebytes.org/products/mbar/
Full instructions how to use MBAR
http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit
Please note: This is a beta version so please be sure to read the disclaimer and note of it.
[*] Unzip/unrar MBAR in a folder to your Desktop
[*] Open the folder where the contents were unzipped to run mbar.exe
[*] Click on Next > then on Update button to download fresh definitions.
[*] When database updates click Next
[*] In the following window ensure “Targets” scan for Drivers; Sectors; System are ticked. Then select “Scan button”
[*] If an infection/s are found ensure “Create Restore Point” is checked, then select the “Cleanup Button” to remove threats.
Or if you are sure any entries should not be kept, just untick them. A list of infected files will be listed.
[*] The Clean up procedure will be Scheduled for process.
[*] When complete pop-up will show you. Select the Yes button and the system should re-boot to complete the cleaning process.
Please attach the two following logs from the mbar folder:
system-log.txt
and
mbar-log-year-month-day (hour-minute-second).txt.
Step#3
Re-run OTL.exe.
[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
netsvcs
dir /s /a "C:\Windows\Installer\{03e6c62c-80f0-c701-6906-080b7a3a4571}" /c
BASESERVICES
CREATERESTOREPOINT
[*]Then click the RunScan button at the top.
[*]Let the program run unhindered… attach here fresh OTL.txt
