Infection:URL:Mal Help

Viruses and worms
1

Infection Details
URL: http://redirect.ad-feeds.net/favicon.ico
Process: C:\Program Files\Google\Chrome\Application\Chrome.exe
Infection: URL:Mal

Maybe someone here will have some helpful advice. Avast support emailed back with a one sentence reply stating that they believed it has been blocked correctly. In plain English, I tried to explain that was not my problem.

Avast keeps blocking the site which I am redirected to after clicking links within eBay. It only seems to be happening within ebay.

I just asked them how I could get rid of it. Avast only blocks it and will not rid my sytem of the virus.

They wanted remote control access of my computer. Not going to happen. Then asked when was the last time I took it to the “compuetr guy”. I am my computer guy.

Virus Total found the URL link itself “clean” by 34 sites.

I am being redirected. I just have not uncoverd the issue yet. It is buried somwhere.

These people have recommended a Windows Certified whatever to work on my computer. I do all my computer work for friends and family. I will eventaully solve this problem also, but alas it will be without the support of Avast. I am just tired of the nonsupport I get from this company when I ask a question.

I simply asked what I could do to get rid of it and the reply I received was “It’s blocked correctly in our opinion - there is maybe hijacked some toolbar.” I use Chrome. I have no toolbars installed.

After I take my time to explain my problem in detail, I get this reply. Unacceptable. Fortunately, it wasn’t too long a reply or I might have a hard time transalting the broken English.

I just asked what steps I could take to get rid of it and my question is never answered.

I can’t believe I am the only one with this problem, but so far I have found nothing that will find the problem.

Thank you.

Infection Details
URL: http://redirect.ad-feeds.net/favicon.ico
Process: C:\Program Files\Google\Chrome\Application\Chrome.exe
Infection: URL:Mal

2
Virus Total found the URL link itself "clean" by 34 sites.
that is a reputation scan.....it does not scan for infection... and URL:mal means it is on a block list..

urlvoid. http://urlvoid.com/scan/redirect.ad-feeds.net/
websites hosted on same IP. http://urlvoid.com/ip/66.45.56.124/
WOT. http://www.mywot.com/en/scorecard/redirect.ad-feeds.net where it say to be on openDNS block list also

3

Thank you for that bit of information.

That is all good to know, although that has already been determined long ago, but it still does not solve my problem.

I am being maliciously redirected by something somewhere on my computer and I have not found it yet.

I am looking for suggestions that might help me to find the root of the problem. Yes, the pun was intended.

4

If this is happening randomly no matter what site you visit, then yes you probably have an underlying infection.

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.

5

Yes, that is correct. I do have an underlying infection, but have not been able to find it even after running a myriad of software solutions either suggested here or at other sites.

I will run the tests and attach the logs for the malware specialist to see if they can see something I do not unless I rid my system of this pesky malfeasance before doing so.

I am quite adept with issues such as this, but it is possible I could have missed something.

It has become a challenge for me now. I don’t loose often or easily.

It will be eradicated. It is only a matter of time.

6

Yes the sooner you can run those tools and attach the logs the better as most of the volunteer malware removal specialists are on UK/European time zone and it is now 9:25pm in the UK.