Initial Scan Error

After reformatting my PC I reinstalled Avast. Each time I try to get it to run (scan) I get a message: Unknown Error, the scan completed with error, 42000=unknown error.
The system tray icon always has a little red “no” icon.

How do I correct this?

Keith

Maybe look at this post for help?

It seems they had the same problem.

http://forum.avast.com/index.php?topic=21956.0

I’m not a computer expert and really didn’t understand just what they were talking about.

I seem to have solved the problem. I uninstalled the program; downloaded and installed a new copy; and it seems to be working OK now.

Thanks for your effort.

Keith


Welcome to the forums, ohsix827. :slight_smile:

We are glad that you were able to solve your problem.

Please come back often, learn more, and maybe help others.


Sorry the post didn’t help, but I’m glad to hear you got it taken care of. I hope it serves you well!