Installation error ***please help***

Avast Free Antivirus / Premium Security
1

OS:vista home premium sp2

error log:

17.10.2009 11:43:54 general: Started: 17.10.2009, 11:43:54
17.10.2009 11:43:54 system: Operating system: Windows Vista ver 6.0, build 6002, sp 2.0 [Service Pack 2]
17.10.2009 11:43:54 system: Memory: 87% load. Phys:101412/784060K free, Page:603544/1841068K free, Virt:2037252/2097024K free
17.10.2009 11:43:54 system: Computer WinName: HOMEPC
17.10.2009 11:43:54 system: Windows Net User: HOMEPC\Admin
17.10.2009 11:43:54 general: Old version: ffffffff (-1)
17.10.2009 11:43:54 system: Using temp: C:\Users\Admin\AppData\Local\Temp_av_inet.tm~a04496 (82652M free)
17.10.2009 11:43:55 internet: SYNCER: Type: use IE settings
17.10.2009 11:43:55 internet: SYNCER: Auth: another authentication, use WinInet
17.10.2009 11:43:55 general: Install check: Program folder does NOT exist in registry
17.10.2009 11:43:55 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
17.10.2009 11:44:00 general: progress thread start
17.10.2009 11:44:00 general: Destination: C:\Users\Admin\AppData\Local\Temp_av_inet.tm~a04496
17.10.2009 11:44:00 general: Starting download: http://www.avast.com/go.php?verb=get-avast-home&type=cnet&langid=eng
17.10.2009 11:44:03 general: Download finished from server www.avast.com, result: 0x20000006, server response: 301
17.10.2009 11:44:03 general: Stats www.avast.com, server response: 536870918
17.10.2009 11:44:04 general: POST result: 0x00000000, server response: 20

please help!!!

2

Hello freddvs,

see if this can help:

http://forum.avast.com/index.php?topic=49855.0

post back.

nmb

3

im downloading the full english version, ill post back to let you know how it worked out
…thx for rapid response

4

thank you very much, installation when through without a hitch… that was very weird because i recommend this program to everyone and been personally using it for a long time… new computer brought me new problem lol… but thx

RESOLVED:

PLEASE CLOSE THIS THREAD:

5

Great that everything went fine.

welcome to the forums.

nmb

6

Thanks nmb from me too. I had the exact same issue and followed the post which also resolved my problem. Any idea what the issue is with the cnet download??

7

welcome to the forums.

Any idea what the issue is with the cnet download??

I don’t know about error codes what avast guys use to communicate with the server.

may be server time out or moved files. don’t know properly.

generally, I say “forget it”

nmb

8

Não sei o que fazer, por favor, ajudem! Eu [b] comprei [/ b] o avast! 4 Professional Edition, só que acidentalmente excluí ele até mesmo da lixeira, e ainda está em prazo de validade. E estou pagando por ele, tem como tê-lo de volta ? como ? ???

9

Better would be starting a new thread for your problem.
Can’t you download it again from www.avast.com, install and add your Professional key?
Did you lost the key? Send an email to sales@avast.com and explain (in English) :wink: