Installation problem with avast Home

Avast Free Antivirus / Premium Security
21

Yes, there are heaps of sub keys. None seems to relate to avast but the sub keys are :Control,Inprocserv32, Misc Serv, ProgID, Programmable, ToolboxBitmap 32, TypeLib, verb, Version, VersionIndependentProgID

22

The video card is an ASUS V7100

23

Please check the avast! Log viewer. Are there any related events?

Thanks
Vlk

24

The only log viewer item which has anything is Setup info which has many pages of data, all dated yeaterday when I did the last reinstall. I assume that this was where you wanted me to look.

None of it means anything to me but many of the lines end in “not OK” The last line is "return code 0x20000000 (something done). All the previous lines seem to relate to the installation process.

This is all a bit beyond my understanding so forgive my possibly garbled explanation.

Graham

25

With none of the resolutions to my problem working I have been forced to uninstall avast and go to AVG, which has loaded and operates just fine.

Thanks for all the advice. It is a pity I could not get it to work as I like the program.

Avst support finmally came back with a fix (after three repeat emails) to suggest I took the action decribed in the offline help file to cure my specific problem. Had they read my messages properly they would have seen that I had already tried that but it made no difference.

Thanks again

Graham

26

This is the second user that have to go to AVG because of the same error :cry:

http://forum.avast.com/index.php?board=2;action=display;threadid=7543

What’s up?

27

No further replies from Avast support so I uninstalled the program and went with AVG, which works perfectly,

28

hi gm…I too am experiencing identical problem. I’ve read all the suggestions, etc,… please tell me, were you finally able to resolve? I’ve done all the things suggested and uninstalled and re-installed several times, tried the repair option, did whatever and nothing helped. Please tell me if you fixed and how you managed to do so. Thanks so much…Darcy ???

29

Never resolved the problem and Avast were no help so changed to AVG which works fine.

Best of luck

Graham

30

For some reason, ActiveSkin (the 3rd party library we use for skinning) does not seem to be working on your system. As a workaround, we may disable skinning in avast - that should solve the problem.

To do that, open the file \data\avast4.ini, look up the [UserInterface] section, and add the following entry:

StartWithSkin=0

Thanks
Vlk