system
7
Did you check device manager for errors? <<
Yes, there are none.
Did you reinstall the mouse drivers? <<
Yes and it did not help.
Did you try the mouse on another system? <<
Yes and it works perfectly on it.
Does it help when you disable the resident protection of avast! <<
I tried and that didn’t work either.
does it help when you uninstall avast? <<
This was going to be my next step, but I thought I would post here and see if this was a known issue before going that route. I will give it a try if no one has a solution for me before I am able to get to it (I work long hours).
I’m not sure if it is related, but my mouse jumped the first week of installing avast. ONLY when I was using a browser to scroll down the page with the scroll wheel. It went away and I’ve had no problems since. <<
That is exactly what is happening here, only sometimes it doesn’t jump - it just doesn’t do anything at all. It will probably be a week before I can work on my system again, so hopefully this problem will have resolved itself in that time. I will keep you posted.
Thank you all for your replies.