Instup.exe - Application Error (0xc0000022)

gsoc · 2017-08-08T19:07:13.000Z

When I attempt to start either the network installer or full offline installer, I receive the same error when attempting to install Avast:

https://cl.ly/3E2B2a1N1z0T/Image%202017-08-08%20at%201.51.09%20PM.public.png

The error (for search purposes) is:
The application was unable to start correctly (0xc0000022). Click OK to close the application.

Any idea of how to resolve this with Windows 10 with all most recent updates?

DixHuit · 2017-08-09T18:58:15.000Z

It might be another program interfering, so you could try closing or deactivating whatever else is running, also unplug all non-essential devices that you might have connected to your computer. It may also be possible to install in Safe Mode, but there seem to be conflicting opinions on whether that will work.

bob3160 · 2017-08-09T19:46:07.000Z

gsoc post:1:

When I attempt to start either the network installer or full offline installer, I receive the same error when attempting to install Avast:

https://cl.ly/3E2B2a1N1z0T/Image%202017-08-08%20at%201.51.09%20PM.public.png

The error (for search purposes) is:
The application was unable to start correctly (0xc0000022). Click OK to close the application.

Any idea of how to resolve this with Windows 10 with all most recent updates?

See if the following mis of help https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/The-application-was-unable-to-start-correctly-0xc0000022-Click-OK-to-close-the-application.html
Are you using an account with limited rights while trying to install Avast ??? The program should be installed by the user with Admin. rights.

gsoc · 2017-09-06T01:45:05.000Z

Unfortunately no, nothing else is running and this is being run under an administrator account. I also tried the most recent offline installer with the same result.

I did run Process Monitor and captured the event. I was hunting for “ACCESS DENIED” errors in the log and found the following matching items, which does lead me to think it is some kind of strange permission issue:
“9:55:41.5671076 PM”,“avast_free_antivirus_setup_offline (1).exe”,“16532”,“CreateFile”,"C:",“ACCESS DENIED”,“Desired Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Open Reparse Point, Attributes: N, ShareMode: Read, Write, AllocationSize: 0”

“9:55:41.5679426 PM”,“avast_free_antivirus_setup_offline (1).exe”,“16532”,“CreateFile”,"C:",“ACCESS DENIED”,“Desired Access: Read Data/List Directory, Synchronize, Disposition: Create, Options: Directory, Synchronous IO Non-Alert, Open Reparse Point, Attributes: N, ShareMode: Read, Write, AllocationSize: 0”

“9:56:02.1229627 PM”,“instup.exe”,“14780”,“CreateFile”,“C:\Users\Username\AppData\Local\Temp_av_iup.tm~a17460\Instup.dll”,“ACCESS DENIED”,“Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a”

Eddy · 2017-09-06T04:45:42.000Z

Did you enabled the admin account ?
If not, you can’t even see it.

gsoc · 2017-09-06T14:00:01.000Z

The account of this user IS an administrator of the computer and the installer is being run with administrator privileges. Are you saying that this has to be run via the Administrator user (eg net user administrator /active:yes) due to some kind of perceived permission problem for this particular Username that is an admin, but is yet receiving these “ACCESS DENIED” entries in app execution events?

gsoc · 2017-09-06T23:09:01.000Z

FYI, I finally managed to get access to the system to attempt an install as “Administrator” as well and got the same result:

https://cl.ly/2q1H0E201J0Z/Image%202017-09-06%20at%207.08.23%20PM.png

Eddy · 2017-09-07T03:26:39.000Z

https://neosmart.net/wiki/0xc0000022/

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