instup.exe hanging when it runs. Also restarts itself after latest def update.

Avast Free Antivirus / Premium Security
1

So today I’ve come across a problem I’ve not had before… earlier on in the day I was manually checking for a definition update as it hadn’t updated in a while… and it ran fine with no sign of an update.

But around an hour ago… I checked for a manual update and it finally found new definitions… and things seemed strange right off the bat as it started to update… the process hung around in my processes a lot longer than it usually does… usually a definition update is practically instant… now the process is lingering around for around 30+ seconds… and whenever it checks for an update now… (whether automatic or manual)… whenever I go to the AvastUI in definition update… I get the usual message that it couldn’t find an update or whatever and I press the OK prompt to remove the information… but after doing this… instup.exe will start again without me even doing anything and in the UI it will act as if I had manually looked for an update again…

Anyone know what could be causing this? Because I’ve never seen this before. :confused:

2

Hmm… it just stopped doing it for some reason and the instup.exe process now goes away as it should… I noticed when I was having the problem that I couldn’t even log into the forums or the avast site… were there some recent server issues?

Because the moment I was able to get into and log into the avast forum/site again, the problem subsided.

3

There were some connection problems earlier today (when I tried to connect), mainly with the location that checks your ID when connecting to the forums. But that didn’t last very long, that said I can’t see how this would be related to instup.exe checking for updates.