recently I have had internet explorer trying to open limewire pages unexpectantly, I have never downloaded limewire (intentionally) and have blocked them via web shield. I have run the avast thorough scan, the avast virus/worm application, spybot, spyware doctor all with no infections found. I have scanned all files and folders without finding anything and have checked the registry and deleted all references to limewire I could find after disabling the restore function, but it is still happening, can anyone help, thanks.
I suggest:
- Disable System Restore and reenable it after step 3.
- Clean your temporary files.
- Schedule a boot time scanning with avast with archive scanning turned on.
- Use AVG Antispyware; SUPERantispyware and/or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
- Test your machine with anti-rootkit applications. I suggest AVG or Trend Micro RootkitBuster.
- Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
- Immunize your system with SpywareBlaster or Windows Advanced Care.
- Check if you have insecure applications with Secunia Software Inspector.
Thanks for the advice, I ran each of the programs in the steps you advised with Superantispyware identifying 5 Trojan.Downloader-Gen files which I quarantined, none of the other programs identified any issues. the following is the log from the runscanner program.
001 Running processes
c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe (Apple, Inc.)
- c:\windows\system32\alg.exe (Microsoft Corporation)
- c:\program files\alwil software\avast4\ashserv.exe (ALWIL Software)
- c:\program files\alwil software\avast4\aswupdsv.exe (ALWIL Software)
- c:\program files\alwil software\avast4\ashmaisv.exe (ALWIL Software)
- c:\progra~1\alwils~1\avast4\ashdisp.exe (ALWIL Software)
- c:\program files\alwil software\avast4\ashwebsv.exe (ALWIL Software)
- c:\program files\avg anti-spyware 7.5\guard.exe (GRISOFT s.r.o.)
- c:\windows\system32\csrss.exe (Microsoft Corporation)
- c:\progra~1\crawler\toolbar\ctoolbar.exe (Crawler.com)
- c:\windows\system32\ctfmon.exe (Microsoft Corporation)
c:\program files\lexmark 2500 series\lxddamon.exe (Lexmark) - c:\windows\system32\svchost.exe (Microsoft Corporation)
- c:\windows\system32\svchost.exe (Microsoft Corporation)
- c:\windows\system32\svchost.exe (Microsoft Corporation)
- c:\windows\system32\svchost.exe (Microsoft Corporation)
- c:\windows\system32\svchost.exe (Microsoft Corporation)
- c:\windows\system32\svchost.exe (Microsoft Corporation)
- c:\program files\internet explorer\iexplore.exe (Microsoft Corporation)
- c:\ipod\bin\ipodservice.exe (Apple Inc.)
- c:\itunes\ituneshelper.exe (Apple Inc.)
- c:\program files\java\jre1.6.0_03\bin\jusched.exe (Sun Microsystems, Inc.)
- c:\windows\system32\lsass.exe (Microsoft Corporation)
c:\program files\common files\ahead\lib\nmbgmonitor.exe (Nero AG) - c:\windows\system32\nvsvc32.exe (NVIDIA Corporation)
c:\cyberlink\powerdvd\pdvdserv.exe (Cyberlink Corp.) - c:\windows\system32\lxddcoms.exe
- c:\windows\system32\rundll32.exe (Microsoft Corporation)
- c:\windows\system32\rundll32.exe (Microsoft Corporation)
- c:\documents and settings\michael\desktop\virus programs\runscanner.exe (Runscanner.net)
c:\domplayer\wakeservice.exe (WakeNet) - c:\windows\system32\services.exe (Microsoft Corporation)
c:\program files\analog devices\soundmax\smagent.exe (Analog Devices, Inc.) - c:\windows\system32\spoolsv.exe (Microsoft Corporation)
c:\program files\spyware terminator\spywareterminatorshield.exe (Crawler.com)
c:\program files\spyware terminator\sp_rsser.exe (Crawler.com)
c:\program files\superantispyware\superantispyware.exe (SUPERAntiSpyware.com)
c:\windows\system32\uaservice7.exe - c:\windows\explorer.exe (Microsoft Corporation)
c:\windows\system32\wgatray.exe (Microsoft Corporation) - c:\windows\system32\winlogon.exe (Microsoft Corporation)
- c:\windows\system32\smss.exe (Microsoft Corporation)
- c:\windows\system32\wscntfy.exe (Microsoft Corporation)
002 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run (+subkeys)
- c:\progra~1\alwils~1\avast4\ashdisp.exe (ALWIL Software)
c:\windows\system32\spool\drivers\w32x86\3\hpztsb08.exe (HP) - c:\itunes\ituneshelper.exe (Apple Inc.)
c:\program files\lexmark 2500 series\lxddamon.exe (Lexmark) - c:\program files\lexmark 2500 series\lxddmon.exe
c:\program files\common files\ahead\lib\nerocheck.exe (Nero AG)
C:\WINDOWS\system32\nwiz.exe
c:\program files\quicktime\qttask.exe (Apple Inc.)
c:\cyberlink\powerdvd\pdvdserv.exe (Cyberlink Corp.)
c:\program files\spyware terminator\spywareterminatorshield.exe (Crawler.com)
003 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run (+subkeys)
c:\program files\common files\ahead\lib\nmbgmonitor.exe (Nero AG)
c:\domplayer\wakeservice.exe (WakeNet)
c:\program files\superantispyware\superantispyware.exe (SUPERAntiSpyware.com)
008 Default user \Software\Microsoft\Windows\CurrentVersion\Run (+subkeys)
- c:\picasa2\picasamediadetector.exe
009 System user\Software\Microsoft\Windows\CurrentVersion\Run (+subkeys)
- c:\picasa2\picasamediadetector.exe
010 HKLM\SYSTEM\CurrentControlSet\Services (Services)
c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe (Apple Mobile Device)
c:\ares\chatserver.exe (Ares Chatroom server)
- c:\program files\alwil software\avast4\ashserv.exe (avast! Antivirus)
- c:\program files\alwil software\avast4\aswupdsv.exe (avast! iAVS4 Control Service)
- c:\program files\alwil software\avast4\ashmaisv.exe (avast! Mail Scanner)
- c:\program files\alwil software\avast4\ashwebsv.exe (avast! Web Scanner)
c:\program files\common files\installshield\driver\1050\intel 32\idrivert.exe (InstallDriver Table Manager) - c:\ipod\bin\ipodservice.exe (iPod Service)
- c:\windows\system32\lxddcoms.exe (lxdd_device)
- c:\spyware doctor\svcntaux.exe (PC Tools Auxiliary Service)
- c:\spyware doctor\swdsvc.exe (PC Tools Security Service)
c:\windows\system32\uaservice7.exe (SecuROM User Access Service (V7))
c:\program files\analog devices\soundmax\smagent.exe (SoundMAX Agent Service)
c:\program files\spyware terminator\sp_rsser.exe (Spyware Terminator Realtime Shield Service)
- c:\program files\common files\symantec shared\ccsvchst.exe (Symantec Lic NetConnect service)
011 HKLM\SYSTEM\CurrentControlSet\Services (drivers)
- c:\windows\system32\drivers\aswrdr.sys (aswRdr)
- c:\windows\system32\drivers\aavmker4.sys (avast! Asynchronous Virus Monitor)
- c:\windows\system32\drivers\aswtdi.sys (avast! Network Shield Support)
- c:\windows\system32\drivers\aswmon2.sys (avast! Standard Shield Support)
- c:\windows\system32\drivers\changer.sys (Changer)
- c:\windows\system32\drivers\ikfilesec.sys (File Security Driver)
- c:\windows\system32\drivers\i2omgmt.sys (i2omgmt)
- c:\windows\system32\drivers\lbrtfdc.sys (lbrtfdc)
C:\WINDOWS\system32\drivers\pfc.sys (Padus ASPI Shell) - c:\windows\system32\drivers\pcidump.sys (PCIDump)
- c:\windows\system32\drivers\pdcomp.sys (PDCOMP)
- c:\windows\system32\drivers\pdframe.sys (PDFRAME)
- c:\windows\system32\drivers\pdreli.sys (PDRELI)
- c:\windows\system32\drivers\pdrframe.sys (PDRFRAME)
- c:\windows\system32\drivers\qcusbser.sys (Qualcomm USB Device for Legacy Serial Communication)
c:\program files\superantispyware\sasdifsv.sys (SASDIFSV)
c:\program files\superantispyware\sasenum.sys (SASENUM)
c:\program files\superantispyware\saskutil.sys (SASKUTIL)
C:\WINDOWS\system32\drivers\secdrv.sys (Secdrv)
C:\WINDOWS\system32\drivers\sptd.sys (sptd)
c:\windows\system32\drivers\sp_rsdrv2.sys (Spyware Terminator Driver 2)
- C:\WINDOWS\system32\drivers\iksysflt.sys (System Filter Driver)
- C:\WINDOWS\system32\drivers\iksyssec.sys (System Security Driver)
- c:\windows\system32\drivers\tbhsd.sys (Tunebite High-Speed Dubbing)
- c:\windows\system32\drivers\vaxscsi.sys (vaxscsi)
- c:\windows\system32\drivers\wdica.sys (WDICA)
030 HKLM\SOFTWARE\Classes\PROTOCOLS\Filter
C:\WINDOWS\system32\mscoree.dll (Microsoft Corporation) {1E66F26B-79EE-11D2-8710-00C04F79ED0D}
C:\WINDOWS\system32\mscoree.dll (Microsoft Corporation) {1E66F26B-79EE-11D2-8710-00C04F79ED0D}
C:\WINDOWS\system32\mscoree.dll (Microsoft Corporation) {1E66F26B-79EE-11D2-8710-00C04F79ED0D}
031 HKLM\SOFTWARE\Classes\PROTOCOLS\Handler
c:\progra~1\crawler\toolbar\ctbr.dll (Crawler.com) {4D25FB7A-8902-4291-960E-9ADA051CFBBF}
035 HKLM-HKCU\SOFTWARE\Microsoft\Active Setup\Installed Components
c:\windows\system32\mscories.dll (Microsoft Corporation) {89B4C1CD-B018-4511-B0A1-5476DBF70820}
041 HKLM-HKCU\Software\Microsoft\Internet Explorer\Toolbar
c:\progra~1\crawler\toolbar\ctbr.dll (Crawler.com) {4B3803EA-5230-4DC3-A7FC-33638F3D3542}
c:\program files\lexmark toolbar\toolband.dll {1017A80C-6F09-4548-A84D-EDD6AC9525F0}
045 HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
c:\progra~1\crawler\toolbar\ctbr.dll (Crawler.com) {4B3803EA-5230-4DC3-A7FC-33638F3D3542}
c:\program files\lexmark toolbar\toolband.dll {1017A80C-6F09-4548-A84D-EDD6AC9525F0}
047 Trusted zones
Zone: au.f317.mail.yahoo.com : *.au.f317.mail.yahoo.com
Zone: au.mail.yahoo.com : *.au.mail.yahoo.com
Zone: au.mg1.mail.yahoo.com : *.au.mg1.mail.yahoo.com
Zone: au.rd.yahoo.com : *.au.rd.yahoo.com
Zone: au.yahoo.com : http://au.yahoo.com
Zone: login.yahoo.com : https://login.yahoo.com
Zone: login.yahoo.com : *.login.yahoo.com
050 HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks
c:\dvd region+css free\dvdshell.dll (Fengtao Software) {93994DE8-8239-4655-B1D1-5F4E91300429}
c:\program files\superantispyware\sasseh.dll (SuperAdBlocker.com) {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}
052 HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
c:\progra~1\crawler\toolbar\ctbr.dll (Crawler.com) {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}
c:\program files\lexmark toolbar\toolband.dll {1017A80C-6F09-4548-A84D-EDD6AC9525F0}
061 HKLM-HCKU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
- c:\program files\alwil software\avast4\ashshell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
c:\windows\system32\nvshell.dll {1CDB2949-8F65-4355-8456-263E7C208A5D}
c:\windows\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A47}
c:\windows\system32\mscoree.dll (Microsoft Corporation) {1D2680C9-0E2A-469d-B787-065558BC7D43} - c:\itunes\itunesminiplayer.dll (Apple Inc.) {B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}
c:\program files\common files\ahead\lib\nerodigitalext.dll (Nero AG) {B327765E-D724-4347-8B16-78AE18552FC3}
c:\program files\common files\ahead\lib\nerodigitalext.dll (Nero AG) {7F1CF152-04F8-453A-B34C-E609530A9DC8}
c:\windows\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A48}
c:\windows\system32\dfshim.dll (Microsoft Corporation) {E37E2028-CE1A-4f42-AF05-6CEABC4E5D75}
c:\windows\system32\dfshim.dll (Microsoft Corporation) {e82a2d71-5b2f-43a0-97b8-81be15854de8}
c:\program files\spyware terminator\sptcontmenu.dll (Crawler.com) {BD88A479-9623-4897-8546-BC62B9628F44}
- blank {7C9D5882-CB4A-4090-96C8-430BFE8B795B}
c:\program files\winrar\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
c:\progra~1\winzip\wzshlstb.dll (WinZip Computing, Inc.) {E0D79304-84BE-11CE-9641-444553540000}
c:\progra~1\winzip\wzshlstb.dll (WinZip Computing, Inc.) {E0D79305-84BE-11CE-9641-444553540000}
c:\progra~1\winzip\wzshlstb.dll (WinZip Computing, Inc.) {E0D79306-84BE-11CE-9641-444553540000}
c:\progra~1\winzip\wzshlstb.dll (WinZip Computing, Inc.) {E0D79307-84BE-11CE-9641-444553540000}
062 HKLM-HKCU\Software\Classes\Folder\Shellex\ColumnHandlers
c:\program files\common files\ahead\lib\nerodigitalext.dll (Nero AG) {7D4D6379-F301-4311-BEBA-E26EB0561882}
067 HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
c:\program files\superantispyware\saswinlo.dll (SUPERAntiSpyware.com)
C:\WINDOWS\system32\wgalogon.dll (Microsoft Corporation)
- wrlogonntf.dll
069 HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors
C:\WINDOWS\system32\cnmlm3y.dll (CANON INC.)
C:\WINDOWS\system32\hpzsnt08.dll (HP)
C:\WINDOWS\system32\mdimon.dll (Microsoft Corporation)
100 Internet Explorer settings
ProxyOverride HKCU : 192.168.1.1
SearchUrl HKCU : http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
ShellNext HKCU : http://update.microsoft.com/microsoftupdate
Start Page HKCU : http://search.yahoo.com/?ei=UTF-8
104 HKLM\Software\Microsoft\Code Store Database\Distribution Units
c:\windows\system32\legitcheckcontrol.dll (Microsoft Corporation) {17492023-C23A-453E-A040-C7C580BBF700}
- c:\windows\downloaded program files\sysreqlab2.dll (Husdawg, LLC) {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE}
105 HKCU\Software\Microsoft\Internet Explorer\MenuExt
Crawler Search : tbr:iemenu
E&xport to Microsoft Excel : res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
173 HKCR*\shellex\ContextMenuHandlers
- c:\program files\alwil software\avast4\ashshell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
c:\program files\winrar\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}
c:\program files\spyware terminator\sptcontmenu.dll (Crawler.com) {BD88A479-9623-4897-8546-BC62B9628F44}
c:\progra~1\winzip\wzshlstb.dll (WinZip Computing, Inc.) {E0D79304-84BE-11CE-9641-444553540000}
c:\program files\nero\nero 7\nero backitup\nbshell.dll (Nero AG)
c:\program files\superantispyware\sasctxmn.dll (SUPERAntiSpyware.com) SUPERAntiSpyware Context Menu
You can submit the Runscanner log for automatic analysis. Sorry, I’m not an expert on cleaning.