Every time that I log into my Mag Pro I am given an error dialog that states: “Internal error! An internal error occurred. For more info see the system log.”
The button for updating virus definitions is greyed out in Preferences.
If I try any sort of scan, I am presented with “error 7012: Communication with Avast Service failed.”
Attached are my system log and a screen shot of one of the error messages from one of the scan screens.
Hi,
The relevant parts are missing in the log file, some older log archive (system.log.1, system.log.2, …) is required to see what is going on on your system. Also check, if you have some “com.avast.service” crash reports in the Console and eventually post one of them here.