Internet Connection issues

For DSL, what are the most basic internet connection issues? ???

What do you mean? Issues? I have none? ??? ::slight_smile:
Can you rephrase? :slight_smile:

Like getting disconnect right in the middle of websurfing. That happen to me like…alot.

MFB
That could be settings related or, ISP related.
Have you contacted your ISP tech support?

Strange…
What do you mean disconnect? You can’t browse?
If you disable avast! Web Shield, could you connect again?
Better will be, like Bob said, contact the ISP to see what’s wrong…

Why I nearly know every one of the tech support by now. :frowning:

No I keep losing my Default Gateway address, I believe this dates back waaayyy before I got avast!

So, do you know your Primary and Secondary DNS server?
If so, set IP, Subnet mask and Gateway to fixed IP addresses…
I did it and never lose connection 8)

I know two DNS Servers, how do I set my IP, Subnet, and Gateway to fix IP addresses? O_o I’m using Windows XP Home Edition by the way.

Set

IP = 192.168.0.1
Subnet mask = 255.255.255.0

Gateway = (I’m not sure)
Maybe 198.168.0.1 (the same IP if you’re using the gateway computer, the one that connects to Internet; but this could be a loop).
Maybe 198.168.0.254 (if you’re using a router and the router could be configurated to use a static IP. This is my case.)
Maybe let it blank to see what you get.

See what you get 8) Forget to say: boot before testing 8)

Interesting, but where to I go exactly to insert these IP numbers? ;D

Start buttom > Control Panel > Network connections
Choose your Internet card. Right click the icon. Choose Properties.
Choose IP protocol icon and click on Properties again…

Hope you find it as I’m going to bed 8)
It’s late for me know. Probably I’ll be back only on Friday :slight_smile:

I am having a problem connecting on my broadband connection. I’m running windows xp, with zone alarm firewall. I did not have this problem until i downloaded the latest update for avast home edition. If i disable avast then I am able to connect, can anybody help me.

Try to disable the Webshield only and see if you can connect to the internet.

I used to have that problem, but that was with a 56k internet connection and only occured with one modem that I still have. It was related to the V.92 quick connect function.

FIXER, did you try what I suggested?

You kinda lost me when you said choose your internet card. After going to Internet and Network connection, I stop since I don’t know where my internet card is at. :-*

OK, here we go… from the scratch… I believe this will be interesting since I added all those screenshots, so it should be little easier for you now…

1.) Open your CONTROL PANEL.
2.) Click on NETWORK and INTERNET CONNECTIONS

http://img269.echo.cx/img269/6555/11kl.jpg

3.) Click on NETWORK CONNECTIONS icon

http://img271.echo.cx/img271/4893/29mt.jpg

4.) Right click your network connection and chose PROPERTIES

http://img285.echo.cx/img285/6546/31nq.jpg

5.) Click on INTERNET PROTOCOL (TCP/IP)
6.) Click on PROPERTIES

http://img286.echo.cx/img286/1460/44lt.jpg

7.) Chose USE THE FOLLOWING IP ADDRESS, and type your information
8.) Also click on USE THE FOLLOWING DNS SERVER ADDRESSES and type in your data.

http://img11.echo.cx/img11/6357/58bo.jpg

That’s about it… restart your system and that should do the trick… :wink:

Thanks Sasha… You make it very easier. It’s not easy to me to make all those screenshots. Thanks for your time and help.

Sorry, it didn’t work, I lost my connection and I had to reset it back to normal. :frowning:

I type in this:

IP: 192.168.0.1
Subnet: 225.225.225.0
DefaultGateway: I put in the same IP as in above and also left it blank but still I lost connection.

I just put my orginal DNS Servers in the second area.