Internet Explorer will not connect with Avast webshield running

Avast Free Antivirus / Premium Security
1

I just did a full reinstall on a Dell Latitude laptop wt XP Pro, and all updates. And a new install of Avast 4.8 Home. If webshield is running, Explorer will not connect, but I can update Avast, or Malaware bytes. If I run diagnosis, it tells me there is no problems found. I have to disable Web Shield to get explorer to work.

Any ideas?

Thanks

2

Like all changes to programs, etc. including new/re installations, firewalls block, though it should be more gentlemanly and at least ask rather than block without notification.

What is your firewall ?
Does it allow ashWebSv.exe internet access ?

  • If it does delete the entry for it and reconnect to the internet, this should force the firewall to ask permission again.
3

Standard Mircosoft on machine. I have never hard this problem till it did the up date on the 17th. I made no other changes. IE just give me a can not connect error.

4

Did you have any previous AntiVirus?
If so how was it removed?

Also:

5

Do you have any other browser that you can check connections?
If you use (run):
ping www.microsoft.com
Will it achieve connection?