system
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My avast does not appear to be checking my email. I did a full system scan and it found viruses in 4 of my email folders.
Well, if it were not scanning your email, then it would not have found the viri in the folders.
Open an email and watch the blue ball in the tray. If it rotates, then it IS scanning the email.
If it does not rotate, then we will work on that problem.
I have deleted the viruses and email is clean now but all of these folders were created after I installed avast.
What folders are you referring too? Any folders created by the viri can be manually deleted.
Make sure that the folders are not needed! If you want advice, post the folders names.
Both Internet Email and Outlook Exchange in my avast both say "The provider is waiting for a subsystem to start."
You are using Outlook Express. The module that is not running is for Microsoft Outlook Exchange. You do not need it. You can remove this module through the Add/Remove utility found in Start/Control Panel. Find Avast and double click on it. You will see an Options box open. Find Change, then uncheck the module box for MS Outlook. This removes that module. It can be put back anytime should you decide to use MS OE.
Your welcome. 