Internet Mail Scanner running weird...

Avast Free Antivirus / Premium Security
1

First off, hello!

I keep having this little “avast! Mail Scanner” running next to my icon for my speaker. Then when I click on the settings for avast, I see that the last e-mail scanned was an outgoing message titled “platonize” and it is from “Walter Cyphert”…only problem is…I don’t know a Walter and I definitely did NOT send any e-mails out…what did my computer contract?

I ran:

SuperAntiSpyware
Avast Virus Removal
Lavasoft (AdWare Removal)
Spybot S&D
CCleaner

All was cleared and clean…but I still have this little…booger…

Please direct this to the appropriate forum, if I am in the wrong “room”…

Thanks in advance!

2

I think your computer is compromised with spambots…
I suggest:

  1. Disable System Restore and reenable it after step 3.
  2. Clean your temporary files.
  3. Schedule a boot time scanning with avast with archive scanning turned on.
  4. Use SUPERantispyware and/or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
  5. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  6. Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
  7. Immunize your system with SpywareBlaster or Windows Advanced Care.
  8. Check if you have insecure applications with Secunia Software Inspector.
3

Hi, since you already did most of Tech’s suggestions, you need a more specialized scan tool.

Please do not turn system restore off, a leaky boat is better than no boat at all. :wink:

Download and run these two programs in the order posted.

Download SDFix and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press “Enter”.
Choose your usual account.

In Safe Mode, double click SDFix.exe and install to the default location by clicking Install. The SDFix Folder will be extracted to %systemdrive% \ (Drive that contains the Windows directory - typically ‘C:\SDFix’) Open the SDFix folder in Safe Mode then double click the RunThis.bat file to start the fixtool. Type Y to begin the script.

It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files. When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

Click here to download HJTsetup.exe

[*]Save HJTsetup.exe to your desktop.
[*]Doubleclick on the HJTsetup.exe icon on your desktop.
[*]By default it will install to C:\Program Files\Hijack This.
[*]Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
[*]Put a check by Create a desktop icon then click Next again.
[*]Continue to follow the rest of the prompts from there.
[*]At the final dialogue box click Finish and it will launch Hijack This.
[*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
[*]Click on “Edit > Select All” then click on “Edit > Copy” to copy the entire contents of the log.
[*]Come back here to this thread and Paste the log in your next reply.
[*]DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

4

AHA! I think with the help of Oldman and Tech…we might (MIGHT!) have cleared this annoying thing! I wonder…with the latest update from avast! (the other night around 12am)…what happened? Since, that was the day that I first noticed this pop up “…too many messages…”…

anyhow…here is my current hjt:

Logfile of HijackThis v1.99.1
Scan saved at 7:41:57 AM, on 3/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
J:\Programs\Lavasoft\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
J:\Programs\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
J:\Programs\Adobe\Acrobat 8.0\Acrobat\AcrobatInfo.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
J:\Programs\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - J:\Programs\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM..\Run: [GrooveMonitor] “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM..\Run: [iTunesHelper] “J:\Programs\iTunes\iTunesHelper.exe”
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra ‘Tools’ menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - J:\Programs\SPYBOT~1\SPYBOT~1\SDHelper.dll
O9 - Extra ‘Tools’ menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - J:\Programs\SPYBOT~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - https://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS
O20 - Winlogon Notify: wisc - C:\WINDOWS\SYSTEM32\wisc.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - J:\Programs\Lavasoft\aawservice.exe
O23 - Service: Adobe Version Cue CS3 - Unknown owner - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe" -win32service (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\WINDOWS\system32\Wacom_Tablet.exe

I think i am pretty “clean” now…as the Internet Mail notice has not popped up yet…YET! hahahahaha!

5

I will need the SDfix results as well. There may be some more.

Thanks

6

Here you go! ;D

SDFix: Version 1.163

Run by silvia on Fri 03/28/2008 at 06:19 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :

Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting

Checking Files :

No Trojan Files Found

Removing Temp Files

ADS Check :

                             [b]Final Check [/b]:

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-28 06:52:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\a347scsi\Config\jdgg40]
“ujdew”=hex:20,02,00,00,1d,fb,f7,7c,84,a6,1d,ff,55,1b,ad,f9,93,0b,16,a7,44,…
“ljej40”=hex:03,23,81,5b,fa,46,bb,8d,b0,46,01,d3,d9,5d,29,77,4f,59,11,66,1d,…
“ljej41”=hex:c3,23,81,5b,82,46,bb,8d,b1,46,00,d3,d8,5d,29,77,4f,59,11,66,1e,…
“ljej42”=hex:c3,23,81,5b,82,46,bb,8d,b1,46,00,d3,d8,5d,29,77,4f,59,11,66,1e,…
“ljej43”=hex:c3,23,81,5b,82,46,bb,8d,b1,46,00,d3,d8,5d,29,77,4f,59,11,66,1e,…
“ljej44”=hex:c3,23,81,5b,82,46,bb,8d,b1,46,00,d3,d8,5d,29,77,4f,59,11,66,1e,…

scanning hidden registry entries …

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{E9F81423-211E-46B6-9AE0-38568BC5CF6F}]
“DisplayName”=“Alcohol 120%”

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

Remaining Services :

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
“%windir%\Network Diagnostic\xpnetdiag.exe”=“%windir%\Network Diagnostic\xpnetdiag.exe::Enabled:@xpsp3res.dll,-20000"
“%windir%\system32\sessmgr.exe”="%windir%\system32\sessmgr.exe::enabled:@xpsp2res.dll,-22019”
“J:\Programs\eMule\emule.exe”=“J:\Programs\eMule\emule.exe::Enabled:eMule"
“C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE”="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE::Enabled:Microsoft Office Outlook”
“C:\Program Files\Microsoft Office\Office12\GROOVE.EXE”=“C:\Program Files\Microsoft Office\Office12\GROOVE.EXE::Enabled:Microsoft Office Groove"
“C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE”="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE::Enabled:Microsoft Office OneNote”
“C:\Program Files\Messenger\msmsgs.exe”=“C:\Program Files\Messenger\msmsgs.exe::Enabled:Windows Messenger"
“C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe”="C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe::Enabled:Adobe Version Cue CS3 Server”
“C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe”=“C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe::Enabled:Remote Assistance - Windows Messenger and Voice"
“C:\Program Files\Bonjour\mDNSResponder.exe”="C:\Program Files\Bonjour\mDNSResponder.exe::Enabled:Bonjour”
“J:\Programs\iTunes\iTunes.exe”=“J:\Programs\iTunes\iTunes.exe::Enabled:iTunes"
“C:\Program Files\Nero\Nero 7\Nero ShowTime\ShowTime.exe”="C:\Program Files\Nero\Nero 7\Nero ShowTime\ShowTime.exe::Enabled:Windows Media™ Audio (wma)”
“C:\Program Files\Skype\Phone\Skype.exe”=“C:\Program Files\Skype\Phone\Skype.exe::Enabled:Skype"
“C:\Program Files\Windows Live\Messenger\msnmsgr.exe”="C:\Program Files\Windows Live\Messenger\msnmsgr.exe::Enabled:Windows Live Messenger”
“C:\Program Files\Windows Live\Messenger\livecall.exe”=“C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)”

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
“%windir%\Network Diagnostic\xpnetdiag.exe”=“%windir%\Network Diagnostic\xpnetdiag.exe::Enabled:@xpsp3res.dll,-20000"
“%windir%\system32\sessmgr.exe”="%windir%\system32\sessmgr.exe::enabled:@xpsp2res.dll,-22019”
“C:\Program Files\Windows Live\Messenger\msnmsgr.exe”=“C:\Program Files\Windows Live\Messenger\msnmsgr.exe::Enabled:Windows Live Messenger"
“C:\Program Files\Windows Live\Messenger\livecall.exe”="C:\Program Files\Windows Live\Messenger\livecall.exe::Enabled:Windows Live Messenger (Phone)”

Remaining Files :

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 9 Jan 2008 0 A.SH. — “C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp”
Wed 12 Dec 2007 0 A…H. — “C:\WINDOWS\SoftwareDistribution\Download\0a67b6c406b1d7e0f5c1e6f6d44a3f6e\BIT3C.tmp”
Wed 12 Dec 2007 0 A…H. — “C:\WINDOWS\SoftwareDistribution\Download\26924cbc8132a10b438ce6e2b49d4652\BIT3A.tmp”
Wed 12 Dec 2007 0 A…H. — “C:\WINDOWS\SoftwareDistribution\Download\2769b111678c52099a3b3123b12f2325\BIT3E.tmp”
Wed 12 Dec 2007 0 A…H. — “C:\WINDOWS\SoftwareDistribution\Download\b69c46c5109d0f8b0dee9fab84906813\BIT3D.tmp”
Wed 12 Dec 2007 0 A…H. — “C:\WINDOWS\SoftwareDistribution\Download\d77b9b5b8fed23dd91f50d167cce60d3\BIT3F.tmp”
Wed 12 Dec 2007 0 A…H. — “C:\WINDOWS\SoftwareDistribution\Download\fa6c916bb150f8a929e7a4ffdfbc120f\BIT3B.tmp”

Finished!

7

Hi, please test this file.

Please submit these files for analysis

To submit a file to virustoal, please click on this link

www.virustotal.com

copy and paste the following into the upload a file box (one at a time if more than one file is listed)

C:\WINDOWS\SYSTEM32\wisc.dll

scroll down a bit and click “send file”, wait for the results and post then in your next reply.

8

oh yes…that would be PrevX…the “malware” removal…it was free then it expired…

9

Did you uninstall prevX? Everthing ok now?

10

I uninstalled prevx…wow…a long long LONG time ago! ha!

so far…so good. no internet mail scanning popped up…with a weird title/names being sent on my behalf…

that was really…by far the weirdest thing encountered this week!

so…sdfix is PERMANENTLY in my system! ha! and so is that neat little virustotal thing…now that was way cool! loved it!

I didn’t see anything “odd” in my list of hijackthis log…however…i had one “untitled” bho that i did delete and it does not seem to be affecting my system…should I worry about the “missing files” …files? Mostly, they are “network diagnostics”…i thought it was "network associates mcafee and almost deleted them…but opted not to until i asked your opinion…

thanks oldman…you rock!

11

I should have noticed that before. You are using an old version of HJT. It shows “missing files” when it fact the files are there.

I don’t know how you ended up with that version from the link I posted. SDFix should be removed as it does get updated. If you ever have need for it again, you can redownload it.

This little utility will remove SDfix and HJT. Afterwards, use the HJT link in my earlier post to get a new version of HJT and post the log. We’ll have a look.

Double click OTCleanIt, click the Clean Up button.

You may get prompted by your firewall that OTCleanit/OTMoveIt wants to contact the internet - allow this. A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will delete all the tools you have downloaded plus itself

  • Create a new restore point

You must be logged on to an administrator account
Go to Start - All Programs - Accessories - System Tools - System Restore.
Click Create a restore point, and then click Next.
In the text box labeled Restore Point Description, type a name for this restore point , click create

  • Remove old restore points
  • Go to Start - All Programs - Accessories - system tools. Launch the Disk Cleanup tool and let it run. When it finishes a box with tabs will appear, select the more options tab. On this tab you will find a section for System Restore. If you press the Clean Up button for that section, Windows will delete all restore points except for the most recent one.
12

sorry…never knew that hjt (like ALL programs!) get updated! ha!

here you go:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:49:19 AM, on 3/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
J:\Programs\Lavasoft\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\WINDOWS\system32\WTablet\Wacom_TabletUser.exe
C:\WINDOWS\system32\Wacom_Tablet.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
J:\Programs\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - J:\Programs\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM..\Run: [GrooveMonitor] “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM..\Run: [iTunesHelper] “J:\Programs\iTunes\iTunesHelper.exe”
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra ‘Tools’ menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - J:\Programs\SPYBOT~1\SPYBOT~1\SDHelper.dll
O9 - Extra ‘Tools’ menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - J:\Programs\SPYBOT~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - https://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - J:\Programs\Lavasoft\aawservice.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\WINDOWS\system32\Wacom_Tablet.exe

–
End of file - 6851 bytes

13

That’s better. Just an update to do.

Click the download button on the right.

If Information Bar pop-ups up, right-click on it and say it’s OK to display the blocked content.

You do not have to install the Java Web Start ActiveX Control

Accept the license agreement > Click on Windows (XP,Vista, .etc) Offline Installation, Multi-language and Save the file jre-6u5-windows-i586-p.exe to your desktop; do not Run it. Do not install it yet.

When the download is complete, Open Control Panel > Add/Remove Programs:

Uninstall anything that says Sun Java, Java JRE, or similar.

Close Add/Remove Programs.

In Windows Explorer, navigate to C:\Program Files\Java <=this folder, if found. Delete any subfolders it may contain.

Do NOT delete C:\Program Files\JavaVM <=this folder, if found!

Reboot your computer.

Double-click on the saved file to install the update.

Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so.

  • Clear the java cache

http://www.java.com/en/download/help/5000020300.xml

  • Download and run this clean up utility. You can use it regularly. When it’s first run, it is in demo mode to show you what it will remove. Review it and then rerun in real mode. It is configurable.

CleanUp by Steven Gould

http://www.stevengould.org/downloads/cleanup/

  • If you are using windows firewall, please note that it doesn’t provide outbound protection. A third party firewall will.

A discussion on free firewalls can be found here.

http://forum.avast.com/index.php?topic=30808.0

or

http://forum.avast.com/index.php?topic=33530.0

14

Check if you have insecure applications with Secunia Software Inspector.

15

it seems the neighbors girls have been sneaking in my house to use the computer! hahahahahaha! i wonder if I should tell the mom and dad? all the files that were “temp” and “internet explorer” were from the neighbors folder! i was wondering where the silly “internet explorer” thing came from…as i only use mozilla…

thank you so much! you are a GOD!

16

So everything seems fine?

You can keep this copy of HJT. It doesn’t get updated too often. Same with the Steve Gould’s Cleanup. That one you can use frome time to time, just to clean up little things that get left laying around.

Take care and keep safe.

17

my computer is running like…NEW! yay! omg…and i thought spybot s&d and lavasoft was awesome! i think with all that you taught me…my computer and i thank you very much for all this~truly!

now…if only i can remember all the steps…i’m a woman…we have to do things 20 times before we know and remember how and what to do!

thank you…my computer thanks you…my husband, my daughter…thanks you! i’m not screaming at the computer anymore! yay!

18

You’re welcome.

You have one of the best (right now anyway) antispyware programs in SAS as an on demand scanner.

My prefered settings are:

First update SAS Then boot into safe mode and set SAS up like this.

Under Configuration and Preferences, click the Preferences button.
Then click the Scanning Control tab.

Under Scanner Options make sure the following are checked

  • CHECK ALL BOXES

Return to the main page by clicking close on that screen. On the main screen, under Scan for Harmful Software click Scan your computer. On the left check C:\Fixed Drive.(and other fixed drives)
Under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan.

When the scan is done, quarentine everything found . Reboot if asked