Internet problem

hi , i am a having a problem with avast (free) since i update it to the available version
and since then when i turn on the web shield i cannot entry to any king of site
but when i am turning off the shield everything works!

is there anyone who can help me??
pls reply!

Hi,

  • which version (avast!) is installed?
  • OS?..32/64 Bit?..which SP?
  • other security related software installed?

Welcome to the forum
TerraX

my version is 140827-0
nothing other changed until i updated the avast
i got another one program but its off

What is your firewall ?

my firewall is off anyway

OK in your firewall delete all references to Avast

Then allow the access

already done…
but still nothing
i might change the options of web shield of avast

What firewall are you using… Is it zonealarm ?

i am not using firewall !!
its off
anyway i found a way to fix it i reinstall the avast to new version but still nothing and i switched back to an oldest version and everything its fine
maybe if a new version come’s up i try updating again
thanks anyway

Even if a firewall is off it will still enforce the rules you have made. A new version will not be within those rules