İnternet Security,error loading help !

Avast Free Antivirus / Premium Security
1

Hello guys.

https://i.hizliresim.com/nW5QD5.jpg

[b]I get an error during installation

How can i solve it … ??

Thank you.[/b]

2
  • Which version of AIS…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

What is the error in English ?

4
  • Latest versiyon.
  • Win7 Home basic 64 bit
  • Yes , But I do not think it is relevant.
  • Avast Internet Securıty ı used .
5

An error occurred when the installation process was completed.

6

In fact, it is.

7

I uninstall other software

And i am getting the same error .

8

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:

  1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
9

Thanks the problem is solved … good work :slight_smile:

10

You’re welcome. :slight_smile: