I just bought this and received a key for it, I entered the new key and it accepted it. I rebooted went back to the settings page and I get the message that the key is invalid. Also I cannot get this to update. Any help is appreciated.
Thank you
I know this may seem simple but have you checked the system date/time?
Were you using the Trial version before?
It’s strange that it accepted the key, but anyway…
You can ask for help at sales@avast.com 
Hi,
i have the same problem.
I have write my Problem in this forum
http://forum.avast.com/index.php?topic=19907.0
Regards
Christian
To answer CharleyO
Both the PDA date and time are current, and the desktop that I active sync with is current.
To answer Tech
This was installed fresh.
Am I going to get any help on this? I bought this 2 days ago and I can’t even use the full product.
I have the same problem. I have buy the product 1 week ago, on Monday. Until the present time my problem is the same.
I hope, that avast release this problem briefly.
Regards
Christian
Hey guys any luck yet? Looks like cwolff and myself have stumped support. Should we just get our money back now? This topic has been around for a few weeks already. I’d be happy if someone would at least reply with any answer at this point. Any acknowledgement that my posts and e-mail are getting through to someone.
PK,
Thank you again for the reply. I am sorry about the posts, but I was beginning to get the feeling that my posts and e-mails were falling on deaf ears. I will try the new version and let you know my results. Thank you again.
Petr,
I am getting the same thing. Here is what I have done so far:
- Installed 4.1.14 using demo key
- Uninstalled 4.1.14. I found that the only way I can uninstall is to rename the avast directory, and then go into add/remove programs, reboot and then remove entire avast directory.
- reboot
- installed 4.1.15 entered license key it takes.
- reboot, launch Avast go to settings and get the error message.
Sorry,
but i do not understand. From where you have Version 4.1.15 ??
Cwolff,
Petr,
Sent me a link to it. It should be on the web now available for download.
Hi,
i have a new probem with avast pda.
I have write this to Avast Support :
Hello Petr,
I have with my version the old problem.
After copy the avast.exe in my avast Directory, i can not update my avast version.
Wen i click the “update” Button, then avast closed the avast window.
I think, that the problem is the typ for avast.exe.
The exe file,that you mail to me, and i copy it in the avast directory, is for 2002+.
I have have the same problem(close avast), wen i install the avast version 2002+.
My OS is Windows Mobile 2003.
Fazit:
I think,my problem is same. Wen i install the version for WM 2003, than “my license key is expired”.
Your new avast.exe has not this problem with the license key, but wen i install the version from the web for 2002+, i have not a problem too with license key. But wen i select UPDATE, then avast closed(crash ?!).
What can i do ?
Regards
Christian
Also, i can not give you a file, that was works fine.
Petr,
Any luck with a fix? Currently the .exe that you gave me is not having any problems with the license key. But I am experiencing the same as cwolff when I update it shuts down immediately. If there is any more information I can give to help in solving the problem I would be more than happy to assist.
Hi Scott & cwolff, new version (4.1.16) will be published on our web within one/two hours - until then you can download PocketPC 2002+ version from >>here<<. Hopefully, it’ll fix all problems with serial numbers.
Petr,
Everything seems to be working fine with this release as far as the license key. I haven’t noticed any updated definitions. Is the latest still from November 9, 2005?
Thank you,
Scott
Hi,
Why I can´t insert the key on the desktop Avast PDA Program?
I download the program (ok), make the hotsync (ok), received the key, from the PDA software (ok), and when tray insert the this key into desktop Avast PDA Program, apper this mesg " the entered license key is not valid", why not??
Now, the program is on DEMO mode.
My system is a Life Drive Palm OS 4.5.2P
What can i do?
Regards,
Pedro