I’m trying to help my elderly mother and we can only get so far. She sends me a code, I put it in and see text running that says it’s connecting and then nothing. Neither one of us sees where to allow permission. We are both running Avast 7 on XP and I even tried it on my Windows 7-no go either. I need this to work because she lives an hour away from me!!! Can someone please help? I hoped it was just a setting or plug-in issue.
The Avast Remote Assistance is a little slow i would Recommend Using Teamviewer From www.Teamviewer.com for remote assistance