Is Avast Automatically Switching Free users to Internet Security Trial?

I keep getting customers that call me telling them their avast trial is about to run out and that they can’t see where they can register for free. It always turns out that they have the Internet Security Trial. I use to think they clicked on try Internet security and did it themselves.

But then on my media center which also has Avast, had the exact same thing. I NEVER do anything on that computer other than watch videos, so there is NO WAY I clicked anything to give me Internet Security.

Is Avast automatically installing the Internet Security Trial of people who have the free version to try to dupe them to buying it?

Certainly not! They do make an attractive offer to try IS but simply selecting stay with the free version, accomplishes exactly that.
Here’s avideo that shows the actual renewal process
http://youtu.be/jmbe2m2gvnQ

Then i’m really curious how so many people get the trial version including my media center in which Avast free has not been touched other than to install Avast updates.

This video may explain that to you:
http://youtu.be/jmbe2m2gvnQ

Why do so many people install tool bars ??? It pays to read not just click on a link because it’s there. :slight_smile:

Nope, once again, I have never clicked on any sort of try Internet Security on my Media center. I already knew everything in that Video and I would not have clicked those buttons

I had similar problem with Avast 8,but everything is fine with Avast 9.

I’ve used the free version for over 10 years and have never been switched to a paid version.
I have seen it on friends computers who didn’t pay attention wind up with a paid version and then
call me to find out what happened.

I don’t think it happens to everyone. 4 of my other computer have never done that. Just that 1 computer.

I think it is happening, but it’s not happening to everyone. Maybe it’s a very isolated bug.

Bob,I’m too lazy to search for my original topic about that problem.One Polish dude even made YT video
where Avast 8 Free is changing itself to Avast 8 IS Trial.It was some bug or something.
Solution for my problem was clean installation.

There was a bug while using System Restore that would change avast! free to avast! pro after the restore had taken place.

It’s always recommended to disable avast! self-defence before running system restore.