Is it possible to extend a subscription (renew early) or stack the years ?

Avast Free Antivirus / Premium Security
1

Hi, it’s me again :smiley:

I just had another question. Is it possible to extend a subscription or renew early ?

For example, if i buy Avast Ultimate Multi-Device yearly (1 year), can i renew early in order to extend the subscription for one more year (and repeat the process several times) ?

Also, if i where to purchase 3 Avast Ultimate yearly (1 year) subscriptions on the official store, i guess i would have 3 different license codes ? Would it be possible then to contact the Avast Support or someone on the forums and for them to “merge” the 3 licenses into 1 license subscription lasting 3 years ?

My goal here would be to be able to purchase Avast Ultimate Multi-Device (10 devices) for 3 years (or more), as i love long lasting subscriptions.

Thank you so much to all for your patience and sorry for my 2 posts, but they where differents questions.

Have a wonderful day :wink:

2

As I had read when I purchased a product from Avast (it was Cleanup) you can renew early and yes, the remain months stack so if you have a 1-year license and renew with 2 months left, you will have 14 months since renew

3

I have tried to draw attention to this topic, there has to be an easier way :wink:

4

Thanks for your answers.

So am i to understand that it is indeed possible ? I could purchase 1 year of subscription, and then renew twice just afterward to have a 3 years subscription ?

Also, how is this done on Avast ? Is it on the software or website ? I mean how is the way of renewing early a software ?

Thanks a lot for your answers and your patience !

5

As an Avast User I honestly don’t know if there has been a policy change, what I do know is the stacking that you are suggesting probably won’t work. As you would likely have a different license number if done in isolation at avast.com store, and each purchase in isolation starts from the day of purchase.

You may well be able to renew early from the avast user interface and get it extended to the remainder, but I don’t know how often you could do that.

The other problem is essentially asking the same question in two topics is likely to cause confusion and duplication of responses by forum users and reporting to Avast.

You may well have been better of trying this:

  • Sales change order details wrong email address given, etc. etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales in your case select the Billing, payment, or license issues option (e.g. what you are asking here) - and then the I have a different billing or license issue and click Next and follow.

Support tickets are handled on a First In First Out and can take between 5 and 10 working days, depending on payment method. Whatever you do don’t submit multiple tickets as this throws you back in the line.

6

Thanks a lot for the information, i will contact the sales service.

Also i made different posts as these where 2 different questions: being able to purchase 3 years licenses and why have they gone, and the possibility to renew early and how it works.

If those question where asked in one post, i think it would have been a long list of questions not necesseraly connected, hence why i made 2 posts.

Have a wonderful evening and thanks again !

7

You’re welcome.

8

if you buy it in the program then it’s usually stacked for most products. If you buy on website, then not.