Thank you for the response, Asyn.

To explain a bit more why I had some worries I’d have to compare the situation with Dell’s online support. Using a Japanese IP address means never being able to get tools in English that are necessary in support if one’s Japanese ability in difficult technical vocabulary is not up to snuff. Dell is just plain awful about that and it seems it’s the maniac control the Japanese want over Dell products in Japan that’s the cause.

With Microsoft Office it gets pretty bad and I gave up on them, with a disk for Microsoft Office just collecting dust. Expensive dust!

With Windows there are still ways of working around the “I have a Japanese IP address” problem.

So there it is in a nutshell. I’d like my 6-year relationship with Avast as I’ve known it up to now to stay just like it is.

By the way, do you see that video thingy blocking radio buttons, Asyn?

Do I need to use a photo uploading client to put images here?