Is there a way to report/investigate a false positive to Avast for Business?

Avast Business
1

I have users with Avast business who are receiving a threat secured alert when visiting our website.
I don’t believe there is an error with our site, is there a way to report a false positive to Avast?
Details included on the Avast application screen are below

Threat Name: URL:phishing
URL: hxtps://www.cataconnect.com
Process: C:\Program Files\Mozilla Firefox\firecod.exe
Detected By: Web Shield
Status Connection Aborted

2

Nothing found here - https://www.virustotal.com/gui/url/062630aaf0a3c388eb9abf4c4347bd8e02d50b3906f81c9f951edb19adc036df/detection - there are external links that may be involved.
Some issues that need looking at - https://en.internet.nl/site/cataconnect.com/2246932/ - I don’t know if this would contribute.
Low security risk here - https://sitecheck.sucuri.net/results/cataconnect.com - though some hardening improvements suggested.

You can report it using the - Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.

  • This may or may not be what Avast is alerting for - but you should certainly address the points raised above.

EDIT - also nothing found here - https://quttera.com/detailed_report/cataconnect.com

3

Hello,
the URL was unblocked yesterday.

Milos

4

Thanks for the notification Milos