Hi,
Thanks for the helpful replies.


"have you restarted since it happend ?..or try another quick scan…

if not right click tray icon > show last popup > click the pin in top right corner to make it stay on screen > take a screenshot and attach it here"

The last pop up would have been replaced a few minutes later, as there was an avast update, with a green pop up. But thanks for the info.


"Sounds potentially like the scanning popup, like when you run a scan and close the GUI. (Or a scheduled scan)

Have to find an image now…not at a machine with avast…
EDIT: Found one. Did it look like this?.."

Yes, it looked similar in shape and color as the gray pop up in this picture.
However it said something like, “Scan complete, No threat found” and it appeared just as a quick scan ended.

I’ve never seen this message before, and even if I quick scan it doesn’t show up again.
I’m not aware of any scheduled scan.

Could it have been something that was changed in the update that came a few minutes afterwards?
The computer had been on a few hours, so that’s possibly why avast updated.

The main window for avast was still open at the time the gray pop up appeared.

Do you know what could have caused the gray pop up to appear?

Many thanks.