issue when switching windows users AIS and other help please

Avast Free Antivirus / Premium Security
1

  1. I have AIS and when i switch user accounts and revert back to the first windows user i was under, avast constantly crashes when i do this. I then have to restart my system to get avast running again. I am always unable to switch to a different user on my computer and keep avast running normal. Is there a fix for this?

  2. My PC loads up very slowly and it takes a good while for my desktop to load WIN 7. My control panel indicates that avast.srvc (sp?) is causing start up issues.I also have MBAM Pro running along side.

How do i completely uninstall avast correctly and reinstall? I dont have my software key. I bought a 2 year AIS pkg - how to re install without any issues?
Is a registry cleaner recommended for this?

Please respond with explaining how to do this instead of posting links.

thanks

2

your computer that need cleaning

http://www.superdownloads.com.br/imagens/telas/ccleaner-133072,2.jpg

By clicking Register in the right column, and Search Errors, CCleaner will look for information that Windows has written, are no longer useful and only decreases the performance to solve this, just go Fix bug in option (s) selected (s) …

http://www.piriform.com/ccleaner

Advanced SystemCare Free 6.1.9.214

http://admin.superdownloads.com.br/imagens/telas/advanced-systemcare-6-175830,O.jpg

http://www.iobit.com/advancedsystemcareper.html

clear just before internet boost starting the scan
because they did not like the result obtained on the computer

http://img.uptodown.net/screen/windows/bigthumb/auslogics-registry-cleaner-1.jpg

http://www.auslogics.com/en/software/registry-cleaner/

http://www.superdownloads.com.br/imagens/telas/soluto-123617,2.jpg

Over time, your computer becomes increasingly slow, also increasing the time we need to wait to boot the computer in order to use it. You can mitigate and even solve the problem by disabling autorun programs unnecessary.

attention
redouble attention to desativate non-critical applications such as antivirus.
Disabling antivirus or other security application, such as firewall, during a moment of inattention, tends to compromise system security

https://www.soluto.com/

3

Firstly download the avast! Uninstall Utility from the avast! website:

http://www.avast.com/uninstall-utility

…and save it to your computer, in a location where you will easily be able to locate it. For example save the downloaded file aswclear.exe on your Windows Desktop if you’re logged in as Administrator.

Reboot your computer and start Windows in ‘Safe mode’ according,to go into safe mode press f8 repeatedly

Windows 7 | Windows Vista | Windows XP

https://support.avast.com/img/other-win7_safemode65435794eb7eda02b60002f2c1adc43d9d46faf8ce1fa0b30d7b2fe05d7e37d0eac82f91bcf4b5dd5075b886818b2b77e4fcb810bdfc1e67.png

With Windows running in ‘Safe Mode’ browse your computer to locate the downloaded file aswclear.exe (depending on your system preferences, the file extension may be hidden). Once you have located it, on your Windows Desktop for example, double-click on it to execute the avast! Uninstall Utility.

https://support.avast.com/img/other-02b-aswclear_icon5bb33081d90bcf75ff1133d281f7a91bf6dfcb3733ef3e04d8ef188ab3cd5240d5670d62013c5db3388968aca08dd0350913345545303d8e.gif

On the avast! Uninstall Utility screen select ‘avast! 7 Free/Pro/Internet Security’ from the drop-down menu as the product to uninstall, if it wasn’t already selected automatically.

https://support.avast.com/img/other-03b-en_a6_aswclear_productselectionc846f5e64a953403964f978047775803fe87612930d009659e3d5eb302c6c0f94f3e72b05c2cda99948c3eccd297cbf2159f1ad295a9e127.png

Then enter the path to the folder where avast! 7.x is installed, if it wasn’t detected automatically, or you can click on the button marked ‘…’ on the right,

https://support.avast.com/img/other-04b-en_a6_aswclear_pathselection_1d302620cb4e66924a921ec75657712776ceba5421e1ad61511c5529f69688e672f1ef869b76e5a527e9ae721e9919b2d5ad0b359cd16345e.png

…and locate the installation folder by browsing via the navigation dialog.

https://support.avast.com/img/other-05b-en_a6_aswclear_pathselection_2747cb670d553779bc061195c6ae5541e106e4cf8d633c5ea8c4e1f18566151cdad829db4cd568be14df249a9005625f94ebf227ce5e3bbb7.png

Then click on ‘Uninstall’ to proceed with the uninstallation of avast! 7.x.

https://support.avast.com/img/other-06b-en_a6_aswclear_uninstalle9658168d0f441f037e56f4b8853dcd952a83632c5ffa99545f5e3a83e9c15123ec6402a8883fe261619043146494d867f20fe7fe2cc6127.png

You will be asked to confirm that you want to delete all files in the folder where avast! 7.x is installed. Make sure that entered path is correct and click ‘Yes’.

https://support.avast.com/img/other-07b-en_a6_aswclear_deleteconfirma14bc67ac9d841a7dc6cc1d725758d705d90f203bacca59bd735b751447c481d26c21e1cad20b9477ce913c02ca306514304561fd8fbe2bf.png

When the uninstallation is complete you will see the message ‘Program was successfully removed’ in the Uninstall progress status log. Then click on the exit button ‘X’ (cross) in the top right corner of the window to close the avast! Uninstall Utility.

https://support.avast.com/img/other-08b-en_a6_aswclear_uninstalldoneb04cc3cccd7cae8d14f10beacfe27633a5a0813783e5be9ef0417fed15070c890878122c635179cfbb58855dff3b0a9e5bef12f29af1a1db.png

You will then be asked whether your computer should be restarted. Click to ‘Yes’ to reboot your computer immediately, or click ‘No’ if you wish to restart the computer later manually.

https://support.avast.com/img/other-aswclear5_restart1c2045846a1f409e13f4ad7cfa4cf94b1fd0f54a8cca7cd1910ed99f012f5398131db08706dd5be6fbd8d391bd906e39cff1ad2c2fb1e790.png

4

Installing avast! Internet Security

https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1161