Subject: Issue with Running Previously Installed Apps After Installing Avast
Dear Avast Support Team,
I hope this email finds you well.
I am reaching out to report an issue I encountered after installing Avast on my device. Since the installation, several apps that were working fine previously are no longer able to run. When I try to open them, they either crash immediately or fail to launch entirely.
Could you please assist me in understanding what might be causing this? I would appreciate any guidance on:
- Whether specific Avast settings might be restricting these apps.
- How I can safely whitelist or unblock these apps if they are being flagged or blocked by Avast.
- Any troubleshooting steps I can follow to resolve this issue.
Here are some details about my setup:
- Operating System: [Windows 11]
- Avast Version: Premium
- Examples of Affected Apps: Microsoft VISIO and Publisher
I look forward to your response and hope to resolve this issue promptly.
Thank you for your support.
Best regards,
kitmac258